Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, ease of use, and seamless integration with platforms like Shopify and Vimeo. They value its automation features, especially for pre-paid digital products, and its reliable digital file delivery. The app's customization options, storage capacity, and cost-effectiveness are also appreciated. Its longevity and recent addition of subscription integration have been praised for simplifying digital product distribution and subscription management.

November 9, 2023

I don't know what I would do without Skypilot. It is by far the simplest way to deliver digital products to my buyers. I also love that they email me warnings about buyers who have accessed the file more than a certain amount of times, so I can investigate further. It also takes me seconds to attach products to my listings, making the process of listing new things a breeze! Great customer service as well...they respond to questions in minutes! Highly recommend!

Proud to be Primary
Canada
Almost 4 years using the app
Corknine Development replied November 13, 2023

We're thrilled to hear how much you're loving Sky Pilot! It's fantastic to know that our app is making the process of listing and delivering digital products easier for you. We designed our features with businesses like yours in mind.

Thank you again for sharing your experience and for your recommendation. Your feedback helps us continue improving our service.

All the best,
Customer Success Team

December 5, 2023

I like the app. It gives the option to download the product or have the physical bookmarks. It's simple to manage.

EAZYMARKZ
United States
Almost 2 years using the app
Corknine Development replied December 7, 2023

Thank you for your wonderful 5-star review! We're thrilled to hear that you're enjoying the dual feature of Sky Pilot that allows for both digital downloads and physical bookmarks. Our aim is to keep our app simple and user-friendly so it's great to know we've hit the mark for you.

Your feedback truly helps us to deliver the best experience possible. Keep enjoying our app and don't hesitate to share more about your user experience - we're always eager to hear more.

Best wishes,
The Shop Circle Team

January 30, 2024

Extremely helpful with set up and a great product in general.

Push Pull Shop
Australia
6 days using the app
Corknine Development replied January 31, 2024

Hi there,

Thank you for the glowing 5-star rating and your kind words about our Sky Pilot app. We're thrilled to hear that you found our set up extremely helpful and are enjoying our product in general. Your satisfaction is our number one priority at Shop Circle!

We remain committed to providing high-quality service to our users. Please do not hesitate to reach out to us anytime if there's anything more we can assist with, as your input is essential to us.

Once again, thank you for taking the time to share your experience.

Best wishes,
The Shop Circle Team

January 22, 2024

Responsive and helpful! Great experience so far!

The Little Literary Shop
United States
2 months using the app
Corknine Development replied January 24, 2024

Hello,

We're thrilled to hear that you've had such a positive experience with Sky Pilot - Digital Downloads! Your kind words about our responsiveness and service made our day.

We appreciate the time you took to give us a 5-star rating, and we are glad you're enjoying our app. Your feedback is incredibly important to us as we continue to strive for the utmost quality customer service.

Do let us know if there's anything else we can assist you with. We're here to ensure your experience continually meets your expectations.

Stay awesome,

Shop Circle Team

February 21, 2024

excellent customer support and usability!

Braintegral
Mexico
About 1 month using the app
Corknine Development replied February 22, 2024

Hello there,

We are thrilled to hear that you find our customer support and usability excellent! Your positive comments truly boost our motivation. At Shop Circle, we strive to provide the best service to our valued customers, and your words affirm the hard work we put in every day.

Thank you for taking the time to share your experience with Sky Pilot - Digital Downloads. We're grateful for customers like you and your feedback is greatly important for our continuous improvement.

Warm regards,
The Shop Circle Team

December 14, 2023

Outstanding level of service provided by the team at sky pilot. Answered my extended list of questions and helped my customize everything to suit my store. brilliant team and a brilliant product

SO SWEATY OUTLET
United Kingdom
About 2 months using the app
Corknine Development replied December 22, 2023

Hello! Your warm words mean a lot to us at Shop Circle. We are thankful for your high praise about our Sky Pilot service and we're pleased to hear that our team was able to assist you with your customizations, as well as answer all your queries.

We believe in providing our customers with the utmost care and attention, and your feedback affirms the hard work our team puts in every day. Do not hesitate to ask if you have further queries or need more assistance down the line. Your satisfaction is our motivation!

Thanks again for your stellar review and we look forward to continuing to serve you.

Sincerely,
The Shop Circle Team

March 15, 2024

I have only started using the app, but so far it has been user friendly and the customer support is stellar! I love the customization features as well!

Reesabobeesa
United States
19 minutes using the app
Corknine Development replied March 17, 2024

Hello there,

We're thrilled to hear that you've found Sky Pilot to be user-friendly and that our customer support team was able to assist you effectively. We take great pride in the service they provide.

Your comments about the customization features make our day! They were designed with flexibility in mind for our users, and it's great to know that you're loving them.

We’re always here to assist, so please feel free to reach out if you need any further help. Your feedback helps us continue to improve our products and provide the best possible experience for our users.

Best regards,
The Shop Circle team

March 18, 2024

Gran servicio, Adna aclaró todas mis dudas, el compartir las url fue de gran ayuda para mi.

Mis Primeros Bocados
Mexico
About 1 month using the app
Corknine Development replied March 20, 2024

Gracias por tu comentario de 5 estrellas.

Nos alegra saber que nuestro servicio y la asistencia de Adna han sido útiles para ti, especialmente la opción de compartir las URL. Valoramos tus palabras positivas y tu satisfacción es nuestra prioridad. Si tienes alguna pregunta adicional o si hay alguna otra forma en que podamos ayudarte, no dudes en decírnoslo. Tu retroalimentación y experiencia son vitales para nosotros.

Saludos,
El equipo de Shop Circle

February 23, 2024

Amazing Support! The Agent Danin was very helpful and solved my problems. Will definitely use this app and can‘t wait to grow my business with Sky Pilot :-)

Maliya
Germany
About 2 hours using the app
Corknine Development replied February 25, 2024

Thank you so much for your glowing review! We're thrilled to hear that Danin provided such exceptional support and was able to solve your problems. Your kind words certainly brighten our day.

You choosing Sky Pilot to help grow your business truly means a lot to us. It's supportive customers like you who help us continuously strive to be at our best. And we can't wait to see how your business flourishes!

Please do not hesitate to reach out if you ever need further assistance. Providing high-quality support when you need it is our commitment. We're here to support you every step of the way on your business journey!

We look forward to serving you in the future.
Once again, thank you for your support and amazing feedback.

Best regards,
The Shop Circle Team

November 27, 2023

I don't know what I am more impressed by, Sky Pilot App or Alessandro, The Tech there. Sky Pilot is a valuable App you may not be aware off, to anyone not aware, I urge you to consider its publishing power and value, the Apps UI GUI and UX is the best it can be, the only reason I had questions to ask is because my sales use was slightly different than the Apps original purpose and that I am new to this field, but It works perfectly for my use case too. They are very busy there, which I did not experience in response time. 5/5

My Store
United Kingdom
2 months using the app
Corknine Development replied November 29, 2023

Hello!

We're over the moon to receive your fantastic review and top rating! It means a lot that both our Sky Pilot App and Alessandro have made such a positive impression. We work hard to ensure an excellent user experience, so it's wonderful that you're appreciating the UI, GUI, and UX.

Since you're finding amazing value in our app for your unique use case, despite being new to the field, it shows us that we're on the right track. Furthermore, your words of recommendation to others are greatly appreciated.

Feel free to reach out if you have any more questions in the future. We value your feedback and support, as it further motivates us to deliver our best.

Much gratitude from the Shop Circle team!