Reviews (356)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products like videos, PDFs, and audio files on Shopify, noting its seamless delivery and user-friendly interface that enhance customer satisfaction and reduce service workload. They praise its competitive pricing, robust features including Vimeo integration, and exceptional customer support. The support team is particularly appreciated for their responsiveness and ability to code new features to meet specific needs.

November 2, 2024

Great APP. Perfect. I’m using it to send txt file and it works as should be. I recommend it.

KeyEngel
Germany
1 day using the app
July 17, 2024

Intuitive and easy to use tool

Proslidemaster
Serbia
Almost 3 years using the app
Sky Pilot replied July 23, 2024

Hello there,

Thank you for taking the time to share your thoughts on our app!

We're pleased to hear that you find our tool intuitive and easy to use since we work hard to create a seamless and user-friendly experience for all of our customers!

Please don't hesitate to reach out to us if you have any more insights or suggestions to share, and if there is anything else that we can do for you!

All the best!

July 22, 2024

Quick and efficient service + easy to use

Hypnotication
Sweden
Over 5 years using the app
Sky Pilot replied July 30, 2024

Hello!

Thank you for your amazing review and 5-star rating! We're glad to hear that you find our service quick, efficient, and easy to use; we aim to provide a smooth and hassle-free experience to our users!

In the future, if you encounter any issues or need assistance with something else, please don’t hesitate to reach out!

Regards,
The Shop Circle Team

July 11, 2024

Great app, customer service super helpful. Easy to use.

Craftapalooza Designs
Australia
Over 1 year using the app
Sky Pilot replied July 15, 2024

Hello,

Thank you for your fantastic 5-star review! We're glad to hear that you're finding our app easy to use and that our customer service team has been able to assist you!

Your feedback means a lot to us as we strive to provide the best service possible!

Please don't hesitate to reach out for any support you may need in the future. We're here for you!

Cheers!

September 7, 2024

I have tried other digital download apps and this is by far the best you can get for free. Danko helped me with configuring the download button on the thank you page and was prompt in doing so. If ever I encounter problems in the future I know their CS will respond fast which is great! :)

studio clu
Philippines
42 minutes using the app
Sky Pilot replied September 9, 2024

Hi,

We're so thrilled to hear that our app stands out among other apps you've tried! Our commitment is to provide great services with a considerable cost, and your thoughts validate our efforts!

If you ever have questions or issues in the future, rest assured that our customer support will be there to resolve them quickly!

Best regards,
The Shop Circle Team

August 12, 2024

Nitesh was amazingly helpful with resolving a small issue I was having with storage limits. Plugin seems to work very well.

Ohhappyplayday
United States
2 days using the app
Sky Pilot replied August 19, 2024

Hi there,

Thank you so much for your wonderful review and 5-star rating! We are beyond delighted that our agent could assist in resolving your storage limit issue!

Your feedback greatly encourages us to work even harder to maintain the quality of our products and support!

Feel free to reach out if you ever have further issues or concerns!

Cheers!

June 24, 2024

I just started using the app, and Nitesh has been extremely helpful and prompt to support any questions I have asked. Testing out the app, and the test order and email fulfilment worked really well. Happy with the app and the service, so far.

Financial Content Hub
Australia
2 months using the app
Sky Pilot replied July 3, 2024

Hi there,

We're thrilled to hear that you enjoyed our customer service!

We always strive to provide detailed responses in a timely manner to support our valued customers like you, so it's heartening to see that our efforts made a positive impact on your experience with our app!

We appreciate you taking the time to leave us a 5-star rating, thank you, and if there is anything else that we can do for you, please let us know!

All the best!

August 14, 2024

Nitesh was very knowledgeable and understood the task at hand. He was able to address my concern and was extremely professional.

Amazing Facepainter
United States
4 days using the app
Sky Pilot replied August 19, 2024

Hello, and thank you so much for your 5-star review!

We're thrilled to hear that our agent was able to assist you effectively and professionally, and your positive feedback truly means a lot to us!

We appreciate you taking the time to share your experience!

Remember, we are here if you need any further assistance!

Cheers!

October 14, 2024

Everything good

Liunova
Spain
11 days using the app
Sky Pilot replied October 24, 2024

Hi there,

We're thrilled to hear that everything is going well with Sky Pilot! Your positive feedback means a lot to us; it's great to know we're hitting the mark and meeting our customers' needs!

Should you have any suggestions or need any assistance in the future, please don't hesitate to reach out!

Warm regards,
The Shop Circle Team

September 22, 2024

good and fast support from nitresh

Sarah David & Cacao
Germany
3 days using the app
Sky Pilot replied October 6, 2024

Hello,

Thank you for taking the time to leave us a 5-star rating! We're thrilled to hear about your positive experience with our support team; Nitesh will be delighted to hear that you found the assistance good and fast!

If there's anything else you need from us in the future, feel free to reach out.

Best wishes,
The Shop Circle Team