Reviews (385)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting the quick and knowledgeable assistance. It's praised for ease of use and seamless Shopify integration, enhancing digital download capabilities with features like expiring files and unlimited downloads. The app supports a variety of digital products and is appreciated for its stability and reliability. It also offers multi-language support, making it accessible globally.

Edited February 4, 2025

The support is great. Always quick and accurate.

Tamara Kate
Canada
3 months using the app
Sky Pilot replied December 9, 2024

Hello,

We appreciate you taking out the time to leave us a 5-star rating and for sharing your positive experience with our app; we are thrilled to hear that you found the ...

September 26, 2024

I recently integrated the Sky Pilot app for digital downloads into my Shopify store, and I have to say, it has been an absolute delight! The setup process was incredibly straightforward—within minutes, I was able to configure my digital products with ease. The app’s interface is clean, intuitive, and a breath of fresh air compared to other more cumbersome systems. Everything about this app just ...

World Police Forum for Public Education in Self Defense and Safety
South Africa
5 months using the app
Sky Pilot replied October 6, 2024

Hi there,

Wow, we're thrilled to hear your feedback about Sky Pilot! We always strive to create a seamless experience for our users, so we're delighted to hear that you found ...

November 27, 2024

Work like a charm and support team is really helpful to get an awesome experience!

LIS Skincare
Portugal
7 days using the app
Sky Pilot replied December 9, 2024

Hello,

Thank you so much for your 5-star review; we’re thrilled to hear that our app is working like a charm for you!

We take pride in our support team, and your kind words ...

October 4, 2024

Paul was extremely helpful and knowledgeable; gave me invaluable advice and reassurance. Great to know that in this day and age we can actually speak to a real person ! I am going forward with the “growth plan “ safe in the knowledge I have tech support all the way. Thank you Paul !

Alicia Bellenger Hairdressing Online Course
Australia
4 months using the app
Sky Pilot replied October 6, 2024

Hey there,

We're truly grateful for your heartwarming review! It's great to hear that Paul was able to provide you with the assistance you needed. We're glad that the ...

October 17, 2024

The app is easy to use and works as it should. Additionally, there is quick and good customer service.

Online met je hond
Netherlands
3 months using the app
Sky Pilot replied October 24, 2024

Hey there,

We're delighted to hear you've found our app easy to use and that it serves your purposes well. Your positive comments about our customer service team also makes ...

October 24, 2024

Quick and easy to install and configure. Does exactly what we need (and probably a lot more too). Responsive, helpful support.

Bagby
United States
13 days using the app
Sky Pilot replied October 28, 2024

Hi there,

We're thrilled to hear that you found Sky Pilot quick and easy to install and configure, that's exactly what we aim for - it's great to know it meets your needs ...

November 28, 2024

Amazing support

Nahalatenu
Israel
7 months using the app
Sky Pilot replied December 9, 2024

Hi there,

We're thrilled to hear that you've had an amazing experience with our support team; at Shop Circle, our priority is ensuring the best possible service to you and we ...

December 21, 2024

Great customer service!

thebrandarchive
Belgium
15 days using the app
Sky Pilot replied January 20, 2025

Hi there,

Thank you for sharing your positive experience with our customer service! We're thrilled to hear that you're satisfied with the help you've received from our team; ...

Edited February 18, 2025

I really love using Sky Pilot for digital downloads pf my artwork. It is one of the best and user-friendly apps. I would recommend it to everyone looking to have a smooth platform for digital downloads.

The customer service is highly responsive and effective. I am ever so grateful for their help.
The person, Cherose, who just helped is awesome! solved my long-standing problem

Raison Arts
Pakistan
8 months using the app
Sky Pilot replied September 18, 2024

Hi there,

Thank you so much for your wonderful review! We're glad to hear that you find Sky Pilot user-friendly and have had a positive experience with our customer service!

...
November 22, 2024

Great customer service! 5 stars

Stephanie Long
Canada
12 days using the app
Sky Pilot replied December 9, 2024

Hi there,

We're thrilled to hear that you had a positive experience with our customer service at Shop Circle - it's so important for us to keep our users satisfied and your ...