Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, ease of use, and seamless integration with platforms like Shopify and Vimeo. They value its automation features, especially for pre-paid digital products, and its reliable digital file delivery. The app's customization options, storage capacity, and cost-effectiveness are also appreciated. Its longevity and recent addition of subscription integration have been praised for simplifying digital product distribution and subscription management.

January 31, 2024

With Sky Pilot we found a Plug-In that has all the Things we were looking for. Pricing, free order, automatic order by product, massemail for updated products, very nice user interface und the customer support was perfekt. We've been using it for 3 Months now and we had no problems at all

Bara Studio
Germany
2 months using the app
Corknine Development replied February 2, 2024

Hello,

Thank you for your glowing review! We are thrilled to hear Sky Pilot has all the features you were looking for. Your feedback about our pricing, product order automation, mass email for product updates, and user interface truly encourages us.

It's fantastic to know our customer support has been perfect in your experience. Our team works tirelessly to ensure our users can navigate our app with ease and have their issues addressed promptly.

We are incredibly grateful for your feedback and the fact you've had no issues in the past three months. That's exactly what we aim for! Still, remember we are always here to support you in case anything crops up.

Your feedback matters to us. It helps us continue improving our services.

Thank you once again,
The Shop Circle Team

January 11, 2024

Excellent app with impeccable customer support. I noticed a glitch due to a post-purchase upsell and the support team was absolutely amazing in getting it fixed super promptly and staying in communication with me about it the entire time. If you need a download manager, I can't recommend SkyPilot enough!

TheWitchesCircle
Cyprus
About 1 year using the app
Corknine Development replied January 15, 2024

Hi there,

Thank you so much for taking the time to leave us this fantastic review! We are thrilled to hear that you're pleased with the Sky Pilot app and the level of customer support we provide.

Your positive words about our customer support team truly highlight the dedication and commitment they bring in ensuring our customers are satisfied. We are incredibly glad to know that you've had a great experience with us, and we really appreciate your high recommendation of SkyPilot.

We value such feedback and it helps us greatly to continue enhancing our services and app features. If you ever need any further assistance, please don't hesitate to connect with our support team. We're always here to help.

Best wishes,
The Shop Circle Team

December 18, 2023

I've had this app installed for over 2 years now. has never been an issue.
Easy to upload files and also attach them to existing products to bundle.
Support is very quick and helpful when I forget how to do certain things in the app lol.
Overall great experience.

RockHard Nation
United States
About 2 years using the app
Corknine Development replied December 22, 2023

Hello,

We're thrilled to hear that you've been using Sky Pilot - Digital Downloads for over two years and have found it easy to use and versatile with bundling capabilities. It brightens our day to learn about your positive experiences with our support team, as we strive to provide quick and actionable assistance whenever you need it. We truly appreciate the laughter you've shared, moments of forgetfulness happen to all of us!

Your feedback not only warms our hearts, but it also helps us identify the things we're doing right. We're so thankful for your 5-star rating, and your acknowledgement means the world to us. Looking forward to continuously cater to your needs and make your experience even more wonderful.

Warm regards,

The Shop Circle Team

January 8, 2024

Customer service is impeccable! Highly recommend- they really go beyond to help your specific need, even if it's an automation etc. that the app doesn't provide yet, they help you manually from their end.

Smutfluencer
Norway
3 months using the app
Corknine Development replied January 9, 2024

Thank you so much for your positive review! We're thrilled to hear that our customer service team was able to go above and beyond to assist with your specific needs, even in the context of automation. Customer satisfaction is a priority for us, so it's fantastic to learn that this was reflected in your experience.

Please know that we're always here to help and are constantly working on upgrading our app to better cater to our customers' needs. Your high recommendation truly matters to us.

Thanks again for taking the time to leave us a review, and for supporting Sky Pilot

Best wishes,
The Shop Circle Team

January 12, 2024

The customer service has been hands some one of the best. They get back to you in a timely fashion and are very responsive. I would recommend this app to anyone needing to send digital items.

The Corporate Girl Planner
United States
7 months using the app
Corknine Development replied January 15, 2024

Hello,

We're thrilled to hear that you're happy with our customer service at Shop Circle! Our team takes pride in being responsive and timely, so your feedback is very encouraging. We're equally pleased that you've found our app, Sky Pilot ‑ Digital Downloads, beneficial for your needs and that you're confidently recommending it to others.

Thank you so much for the 5-star rating and the fantastic review. Your opinion matters to us as we strive to deliver the best experience to our users.

Kindly don't hesitate to reach back if you ever need further assistance or have any more suggestions. Your feedback drives our commitment to continuous improvement.

Best Regards,
The Shop Circle Team

January 2, 2024

This app has been a big help for selling my eBooks with ease. The platform is easy to navigate and the team is responsive, quick, and helpful! Thank you Sky Pilot for taking away some of the headache that comes with running a business!

Habla con Hannah
United States
8 months using the app
Corknine Development replied January 4, 2024

Hello, we're thrilled to know that our Sky Pilot - Digital Downloads app has been pivotal in easing your eBook selling process.
Your kind words about our easy-to-use platform and our responsive team have truly made our day. It's awesome to hear that we've been able to alleviate some of the business-related stresses.
Remember, we're here for you whenever you need assistance. Your feedback plays a crucial role in helping us make your experience better each time you use our app.
Thank you once more for your support and 5-star review!

Best regards,
The Shop Circle Team

March 11, 2024

The app works great and I'm very happy. The only problems I had were operator errors. Jason was very patient and helped me complete the setup so it's working smoothly now. I was a bit frazzled and really appreciated the extra help. Great job Jason!

Mockingbird Quilts
United States
4 days using the app
Corknine Development replied March 13, 2024

Hi there!

We're thrilled to hear that our app is working great for you and that you are satisfied with the provided support!

Your feedback serves as a great motivation for our team to keep delivering exceptional customer service. If you need any other assistance or have questions in the future, don't hesitate to reach out. We're here to help!

All the best,
The Shop Circle Team

March 21, 2024

i really recommend this app since this is easy to use and we can get free space for testing, thanks to the customer support name Harris btw. Thank you very much

Better Me V2
Indonesia
6 days using the app
Corknine Development replied March 23, 2024

Hi there,

We're ecstatic to hear that you're having a positive experience with Sky Pilot - Digital Downloads and that you're finding our app easy to use! It's great to know that you're making the most of our testing facilities and we're thrilled that Harris could provide the assistance you needed.

Your kind words and 5-star rating really mean a lot to us. Your feedback plays a significant role in helping us continue to improve our app and serve you better.

Thanks so much for taking the time to leave this review, and for recommending our app.

Best wishes,

Shop Circle Team

January 31, 2024

Fantastic experience working with not just their app but the team at Sky Pilot. Easy to use app with great features and when I had a question and an issue several members of the team stepped in to make sure it was addressed promptly. Highly recommend their app!

Amy Udani's Shop
United States
10 days using the app
Corknine Development replied February 2, 2024

Thank you so much for your terrific review!

We are thrilled to hear that your experience with the Sky Pilot app and our team has been fantastic. It’s great to know that you found our app easy to use with its beneficial features and were satisfied with our team's prompt response to your question and issue. Your recommendation highly motivates us to continue providing the best service we can.

If you ever need further assistance, please know that our support team is always available. Your feedback plays a crucial role in helping us maintain the quality of our service.

Best regards,
The Shop Circle Team

March 15, 2024

App is working great and I love the way it integrates with my shopify theme. Looks very professional.

NJ Wellness
United States
6 days using the app
Corknine Development replied March 17, 2024

Hi there!

We're thrilled to hear that Sky Pilot is working great for you and that you like how it integrates with your Shopify theme. It's fantastic that you find it professional-looking as that's exactly what we aim for. So this positive feedback really motivates us!

Do not hesitate to reach out if you have any suggestions or need further assistance. Your feedback is of huge significance to us.

Many thanks from the Shop Circle team.