Reviews (385)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support, noting the quick and knowledgeable assistance. It's praised for ease of use and seamless Shopify integration, enhancing digital download capabilities with features like expiring files and unlimited downloads. The app supports a variety of digital products and is appreciated for its stability and reliability. It also offers multi-language support, making it accessible globally.
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I'm somewhat of a Shopify novice, and I find Sky Pilot very simple to use and they provide excellent support. Give it a try.
Hey there,
Thank you for the wonderful feedback!
We're so glad to hear that Sky Pilot has been easy for you to use, especially as you're getting started with Shopify; our ...
Very helpful support. I was still on the fence about purchasing a paid plan and they gifted me an extra amount of storage to trial. Thanks alot :)
Hey there,
Thank you for sharing your experience!
We're so happy to hear the extra storage helped you make your decision it's great to know that our support made a ...
As someone who is not tech 'savy' it is straightforward (with a bit of help from google!) and the live chat is so unbelievably helpful - Juan just helped me achieve something in 5 minutes that had taken me an hour without luck! Thanks Juan!
Hello there,
Thank you so much for the fantastic 5-star review! We're thrilled to hear that you found our app straightforward and our live chat helpful!
Efficiency is what ...
Great Customer Service! Especially Nejla was helping me a lot with my pretty specific request. I'm recommending this app!
Hi,
We're thrilled to hear that you had a great experience with our customer service, it's wonderful to know that our team's efforts are helping you, and we greatly ...
They really helped me with an invoice problem
Hi there,
We're so glad to hear that our team could assist you with your invoice issue; your positive feedback really makes our day, and iIt’s wonderful to know that you've ...
Everything went great. I was able to get the help i needed. Thank You.
Hey there,
Thank you for sharing your experience!
We're so glad to hear everything went smoothly and that you got the help you needed.
If you ever need anything else, don't ...
I would like to recommend this app. If you have questions or problems, customer support works great and solves them in a moment. I want to thank Danin and Dino for helping me when I needed it! The app works very well and I have no complaints!
Hello,
We're thrilled to hear that you had a positive experience with our app - it's great that our customer support team was able to assist you promptly and solve your ...
My customers and I have benefitted greatly from the convenience of Sky Pilot's delivery system, and I would recommend it. I did recently run into a problem with the layout that caused some customers to be unable to click a download link, but when I chatted with Nitesh in customer service, he was able to resolve my issue in a few minutes by editing my CSS. Very happy with their service and the app ...
Hello,
We're thrilled to hear that you and your customers are finding great benefit from our Sky Pilot's delivery system! Your kind recommendation means a lot to us!
Your ...
Sky Pilot was instrumental for our site launch. We found a last minute display issue on the website and the Sky Pilot developer team stepped in and fixed the issue in few hours. Also the service works as you would expect, stable and reliable. For now it is a 5 star review.
Hi there,
We're thrilled to hear that Sky Pilot was useful for your site launch and that our developer team could step in on time to fix the last minute issue; it's great to ...
Great App for digital products or sending customer eBook as gift, appreciate the support team member.
Hi there,
We're thrilled to hear that you're finding our app useful for your digital products and gifting eBooks; your positive feedback brings us great joy and gives us the ...