Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
March 20, 2023

Alessandro was really attentive to an issue we had and resolved it with great speed and professionalism.

Iron Hill Press
United States
Time spent using app: Over 3 years
Corknine Development replied March 30, 2023

We can’t thank you enough for the kind words! It always warms our hearts to hear that you've had a great experience with our support team, particularly with Alessandro :)

Should you need any help, feel free to reach us back 😊

All the best,
Customer Success Team

March 18, 2023

The Sky Pilot team have been great with helping me manage my downloads in store. Going so far as to assist me with the transfer of all of my data and re-link it to my new store, aswell as helping me customise my accounts downloads area. The product and team have been a a huge help and I would highly recommend it to any digital product seller.

BIMcraftHQ
Australia
Time spent using app: 3 days
Corknine Development replied March 20, 2023

Thank you for leaving us a 5🌟 review! It is our pleasure to hear your valuable feedback and your kind words about our product and support team. We are always here to help you 24/7 with anything you need.

Have a lovely day and all the best with your business,

Customer Success Team

March 15, 2023

Great app and great customer service. I contacted sky pilot because I was not sure how to resend notifications and they got back to me very quickly and explained step by step what I needed to do. Thanks!

LjBjewelry
United States
Time spent using app: Over 3 years
Corknine Development replied March 16, 2023

Thanks for taking the time to leave us this great review! We're really pleased to hear that our customer success team was able to help you with all your questions in a prompt and diligent way.

Please reach out if you need further support :)

Have a lovely day,
Customer Success Team

Edited March 5, 2023

I found an app with unlimited storage, orders, and downloads for only $9.99/mo compared to the $125/mo that this app costs and even that doesn't include unlimited plan. Otherwise, it's a good app. Just too expensive compared to others.

AuroraSidehustleKits
United States
Time spent using app: About 16 hours
Corknine Development replied March 8, 2023

Hi There,
I am sorry you are not content with our pricing model, therefore someone from our team will contact you soon by chat to explore options.
We are always happy to receive feedback and also, we would be more than happy to help you with anything you need if you'd still like our assistance.

Have a lovely day,
Customer Success Team

February 28, 2023

Sky pilot and the sky pilot team

First I'll talk about the team. I started messaging sky pilot for customizations in the app that suits my website, and a cooperative, lovely, smiling, professional team welcomed me.

They quickly understood my needs and started implementing them straight away. I also owe Alessandro a special thank you for all his perfect assistance and for having the time to listen, meet and implement. The team is so aligned to their business values, to assist businesses to the digital world.

As for the app itself, it is so easy to use, it has an easy interface. I couldn't have found something better than that.

Thank you so much Sky pilot. Keep it up. I would sure recommend them to anyone

عالية | دار عالية للنشر
Egypt
Time spent using app: 14 days
Corknine Development replied February 28, 2023

Hooray!! Thank you very much for taking the time to review our app and for the wonderful comments you wrote about our app and support team, your feedback is pure gold to us. We are always happy to hear these words of encouragement.

We're more than happy to support you in your growth. Always at your service 😊

All the best,
Customer Success Team

February 24, 2023

The app is very useful if you sell digital products since Shopify doesn't have its own way of doing this. Also, since we first started using the app 5 years ago, it's been updated and upgraded for better user experience. And the customer support team is VERY responsive, which is, of course, one of the most important things about any app one uses with their Shopify store. I've been working with Alessandro recently and he's awesome. Helped us fix some glitches we found in Safari, etc. and also very helpful about a recent update we did in the SkyPilot theme. Thanks Alessandro!

Biofield Tuning Store
United States
Time spent using app: Almost 4 years
Corknine Development replied February 26, 2023

Thank you so much for your kind words and we appreciate the time you took to share your experience using our app 🤩. We strive to provide the best possible support and service that we could offer and it's great to hear that our support team was amazing.

We are always here and ready to assist you 24/7.

All the best with your business,
Customer Success Team

February 20, 2023

Sky Pilot's staff are very friendly and responding almost immediately if you have any questions. The app is very intuitive, easy to use and fills all the needs I have as an entrepreneur selling online classes and training videos.

Koirakoulu Verkossa
Finland
Time spent using app: Almost 5 years
Corknine Development replied February 20, 2023

Thank you for your review! It's awesome to hear that you found our product useful and we’re so glad to be a part of your store's success and also we're happy to support you in your growth. Always at your service 24/7 :)

All the best,
Customer Success Team

February 19, 2023

I am new to Sky Pilot to use for customers to download my embroidery files. The set-up has been VERY user friendly! I had a question about Customer Account Integration and was able to reach customer service on a weekend. Allesandro was so informative and was to help right away. Excellent customer service and fabulous app that I am thrilled to add to my website! For sure recommend adding this app for any digital files for download.

By the Lake mkb Designs LLC
United States
Time spent using app: About 16 hours
Corknine Development replied February 20, 2023

Thank you so much for the kind words about our app and our support team, specially about Alessandro!! We really appreciate your valuable feedback and we wish you all the best with your sales.
Don't hesitate to reach out if we can be of help in anyway.

Have a nice day,
Customer Success Team

February 16, 2023

App is great and easy to use.

It uplaods the files with ease, and is hands down the best digital download app within shopify.

Dashboard is nice and you can input your brands colors and logo along with text.

It would be nice to eati the color of the brand name within the email if you have this portion enabled - not a big issue though.

Keep up the good works guys!

FitFanatics
Canada
Time spent using app: About 22 hours
Corknine Development replied February 17, 2023

Thanks so much for sharing the experience you've had with our app. We're happy to have you as a user, and we'll continue doing our best to ensure you're fully satisfied with all we offer.

Our support team is always here and ready to assist you 24/7 😊

Have a lovely day,
Customer Success Team

February 8, 2023

Easy to use, customer service is amazing. Very thankful that my customers can now set up accounts and see all of their past purchases. This app pulls in past purchases, so my customers can see things they bought a year ago, even though I just got this installed. Very happy!

Kids Bible Teacher
United States
Time spent using app: 5 days
Corknine Development replied February 9, 2023

What a nice review! It's awesome to hear that you found our product useful and we appreciate the time you took to share your experience. Thanks so much for trusting us and for spreading the word.

Should you need any help, feel free to reach us back 😊

Have a lovely day,
Customer Success Team