Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,550)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

December 26, 2019

we have used smile.io for about 3 months now. it provides a stable and independent platform for rewarding customers. we are happy with it. but the ease of use and stability of this app don't come cheap! the really good and useful features are at least 199+ p.m.

The Supplement Warehouse Pte Ltd
Singapore
About 5 years using the app
Smile.io replied December 26, 2019

Thank you for the five-star review, and candid feedback! 🙂

April 5, 2017

Good way to engage loyal customers!

Foodcraft
Hong Kong SAR
About 5 years using the app
October 19, 2016

Sweet way to earn loyalty. Works well, no hiccups!

Little Bay Root
United States
About 5 years using the app
June 22, 2018

Maggie was super helpful with answering a quick question. The program is easy to use and setup. Recommend!

Jax And Pepper
United States
Almost 5 years using the app
March 30, 2023

I needed assistance updating an offer for our store and Jade was incredibly fast and helpful in doing so!

Simply Organic Beauty
United States
Almost 5 years using the app
Smile.io replied March 30, 2023

Thanks so much for taking the time to leave a review! It was a pleasure helping today. ❤️ - Jade & The Smile Team <3

August 15, 2022

Good customer service. Always prompt and helpful in their replies. Install was straight forward and easy to understand.

www.MPCSupply.com
United States
Almost 5 years using the app
Smile.io replied August 15, 2022

Thanks for taking the time to leave us feedback, we appreciate you! 🤩 Glad I was able to get you sorted and on your way to making millions! 💸 Thanks again my friend!

Cheers,
Joshua - Smile Team 🧙‍♂️

February 19, 2016

Easy to setup, easy UI and quick support. Highly recommend to other shop owners to succeed in retaining customers.

Island Doggie
United States
Almost 5 years using the app
December 13, 2021

My company has been using Smile for a while and it has been a great investment in retaining customers and their customer service for an issue I had today was excellent! Would recommend this app to other stores for a rewards program

Nail Techniques
Canada
Almost 5 years using the app
Smile.io replied December 15, 2021

Thank you for the kind feedback! 💛

November 19, 2023

Smile.io has helped us create our custom rewards program and grow our returning customer base. The platform is easy to manage, which has allowed us to be flexible and versatile with what we do within the program.

The Laughing Pug Coffee Co
Australia
Almost 5 years using the app
Smile.io replied November 21, 2023

Thanks for taking the time to leave us a review! So very glad to hear that you've found Smile easy to manage and that our versatility has helped you build the program you've pictured 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

May 23, 2022

Customer service is amazing as always. They are easy to reach out to and very accommodating! Kudos to the team! Keep it up!

Altenew
United States
Almost 5 years using the app
Smile.io replied May 23, 2022

We are so glad that we were easy for your to get a hold of and were able to help you out :) Thanks so much for taking the time to leave a review. We really appreciate it!