Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,550)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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We have 3 Shopify websites and use Smile for rewards on all of them. We have been very happy with this app and our customers love our rewards program. Smile also has a great support team. I recently talked to David and he was very kind, responsive and quickly helped me resolve our issue!
Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊
Smile Team ✨
I am a month or so into using this app and it's definately worth it. It was easy to get going and my customers have fun using it. It definately creates customer loyalty and enthusiasm.
I really do like this app. I have customers who have signed up for my loyalty rewards. It is easy to see when customers earn points and see when new customers sign up for the rewards program. Each customer has their own account which you can look at, see the points they have earned, see their referral link, now if they could just add something to be able to offer double or triple points for specific time period.
We love Smile! It's an easy way to provide our customers with a great rewards experience and looks nice too. Their support is awesome. Specifically, Janelle is great and super helpful.
Thank you for the five-star review :) We really appreciate it!
Been using Smile.io for many years, great team to work with, highly recommend this app!
Thanks for the kind words about Smile and our support team! We're so glad that you've chosen to be a merchant of ours for so long. Cheers to many more 🥂
Yours in Loyalty,
✨ The Smile Support Team ✨
Great app, dev is fast to respond and very helpful.
This has been a beautiful app to work with in comparison to our previous rewards app. The service is exceptional as well. There are a few intuitive pieces I would like to adjust but it's very user-friendly
Thank you for the kind words, and the five-star review! :)
Extremely helpful customer support, specifically Tess, who resolved the issue for us within hours. Thank you team.
Thank you for the five-star review! We're so happy you are loving Smile, and glad to hear our Support team were able to solve your issue. :)
I recently spoke to Shelby through the live chat feature on the app. They were quick to provide an answer along with sending screenshots to ensure we were both on the same page visually.
excellent customer service. great product. no glitches for the past 1.5 years I've been using this app.
Thank you so much for the review, and for sticking with us! We really appreciate it. 💖