Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,512)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

Edited May 17, 2022

Extremely excellent customer service. David is really help and even go extra miles to help us. Superb apps to use and this apps can increase your brand exposure and with this reward will make customer happy to continue shopping with us. well done Smile. thank you for your great apps.

iElder.Asia
Malaysia
Almost 4 years using the app
Smile.io replied October 21, 2020

Thank you for the kind words and five-star rating! We truly appreciate it! 😄

May 18, 2016

Just installed Sweet Tooth for a UK based website and it seemed to load very easily and is very simple to use. Looking forward to seeing our first customer use it.

Roobarb Gifts
United Kingdom
Almost 4 years using the app
June 12, 2020

I am not tech savvy at all and this app was so easy to use, I am so excited for my customers to start signing up !

Vigo and Co.
United States
Almost 4 years using the app
Smile.io replied June 16, 2020

Thanks so much for the 5-star rating! Our Design team works hard to make sure it's easy to use, and they love to hear feedback like this. 😃

August 3, 2019

The very useful program, we found some of our customers are very happy after this program... Great app by Smile.

1MOREINDIA
India
Almost 4 years using the app
Smile.io replied August 7, 2019

Thanks for the five-star review! 😄

March 11, 2022

We've been with SMILE for as long as we can remember! Super great app + Excellent customer service!

LING Skincare
United States
Almost 4 years using the app
Smile.io replied March 14, 2022

Thank you SO much for your lovely review 💖 We're so flattered 😭
Please don't hesitate to reach out to us whenever if we can help with anything at all!

July 21, 2020

Smile is fantastic and easy to use - gets better all the time. We have used this app to improve our AOV and customer retention rate. I love how it allows seamless integration with other apps that we use to supercharge the efforts we have across all channels. On top of this, their customer support team has been incredibly helpful and we have had nothing but a positive experience with them.

Doe Lashes
United States
Almost 4 years using the app
Smile.io replied July 29, 2020

Thank you so much for your amazing review!
Really happy to hear about your experience with the seamless integrations between us and other apps. We also loved the Podcast that you recorded with us. Thanks again! 🙌

October 4, 2023

Smile has changed the game for us. We have been a customer since 2021 and have not been disappointed since. Their online chat support is a breath of fresh air and is always super helpful. Lynn in particular went above and beyond for us and we greatly appreciate it. We look forward to many more years with Smile!

DIME BAGS®
United States
Almost 4 years using the app
Smile.io replied October 6, 2023

Thanks for leaving a review! We think Lynn is pretty excellent too :) We are happy that you have been enjoying Smile and our service over the years!

Don't hesitate to reach back out if you have any questions. We're always here when you need us!

March 6, 2017

Very helpful! Our customers love the new loyalty program!

Saber Forge1
United States
Almost 4 years using the app
March 8, 2016

Great app once you have set up all of the required levels of discount etc! It's a very nice add on app for any store. Recommended!

Check out our site for a live demo - www.mintapple.co.uk

Cheers Guys :)

Mintapple
United Kingdom
Almost 4 years using the app
November 20, 2020

Super easy setup and user-friendly to get our customers on board and taking various actions. Adding this to an e-commerce store is a no-brainer!

Heartblood Cacao
United States
Almost 4 years using the app
Smile.io replied November 20, 2020

Thanks so much for your 5-star review and for choosing Smile! 💖