Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,550)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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Great app for customer loyalty. We have many people order specifically when we do increased rewards points promotions.
Thank you so much for taking the time to leave us this review 💖 We're so happy to hear about your experience!
Great app, easy to use!!!!!... staff is very helpful if any issues arise - Thank you Maggie you jam!
Great app. Very easy to use. Our customers love it and there's great support if you have any issues and need help.
Thank you so much for your kind words, Mick. We really appreciate you taking the time out to share your experience with us! Best, Joana 🙏
So far so good! integrated perfectly and easy tp ise.
Great app. Our customers love it. Really helped us improve our customer experience and drive extra revenue.
I'm still learning about all it has to offer. David was helpful in getting me going in the right direction, when I had some questions.
Thanks for leaving a review! We agree that David always goes the extra mile 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Great app, fast respond and good service. Would like to recommend this app.
Easy to use and attract customer coming back to shop again.
Thanks for your kind and generous review! 💛
I have used Smile for several years and have been very satisfied. I recently had a billing concern and contacted customer service. I was extremely satisfied with the resolution to my concern, including the professional customer service received.
Thank you for your feedback. We do appreciate it and take it onboard. I've emailed to see if there is anything we can do to fix this situation and offer some alternative ideas.
We look forward to speaking with you.
David
Merchant Success team lead
Lynn from Smile was absolutely amazing! Managed to help me very quickly. Happy with Smile! Highly recommend!
Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with Hannah — we think she's pretty great, too! 😊
Please let us know if there is anything else we can do to support you!
Cheers,
Smile Team✨
Great App and super responsive Help Team that quickly address any question.
I have been using this for a few years and find it the best Loyalty Program on the market. Very easy to navigate and set up. Great features for the customers.
Thank you for your kind words we really appreciate it. We are delighted you have liked using Smile for so long.
Cheers
The Smile Team