Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,550)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

November 3, 2016

So far pretty easy to use! We're in our first month of using it and no complaints!

Nevergrowupboutique
United States
About 4 years using the app
July 30, 2015

I'm digging this option for a loyalty program vs just coupons per action. This should help keep customers ordering direct since they get points for not only the social shares but also purchases. It's pretty easy to set up but I wish one of these type of apps (I tried a few) would just make the coupons for you as it needs them vs bulk coupon setup manually. Also a way to link to the rewards program without showing the little banner thing would be nice as I might prefer to put it in my menu. But that's small stuff, overall, this is a great help and something I wish I would have done awhile back.

Datsusara
United States
About 4 years using the app
October 7, 2020

Amazing. It helped us grow our customer base and customer loyalty. It helps make our customers become our friends.

The Good Cup Coffee Company
Philippines
About 4 years using the app
Smile.io replied October 9, 2020

Thank you so much for your lovely review! We love that your customers are becoming your friends! That's awesome 💖

June 23, 2016

We are excited to offer a loyalty rewards program to our customers! This app is very easy to install and set up! The Sweet Tooth team provides amazing customer service and tech support to make sure that your loyalty program is a success!

Mc Naturals
United States
About 4 years using the app
Edited September 20, 2021

Easy to use and helpful, glad to have for our platform that we use so we can satisfy our customers.

giggle
United States
About 4 years using the app
Smile.io replied September 21, 2021

Thanks so much for the 5-star review 🌟

December 9, 2016

Sweet Tooth is amazing! Giving your customers points in which they can spend on rewards YOU choose. This helps your existing customers in becoming loyal & overall making more purchases. There is also a great feature in generating new customers through existing ones, which in turn rewards them as well. I love the way this app has improved my e-commerce & I will continue to use it. I highly recommend you giving it a try, what can you lose? Theres a 100% FREE plan available. My only regret is not finding this out a couple of months ago. Awesome app

Lucalegacy
United States
About 4 years using the app
August 23, 2017

This app is so user friendly.
It's a great way to reward your customers for just being awesome.

Pure Impressions Design
United States
About 4 years using the app
February 5, 2018

Great customer support. I've reached out twice with questions and within minutes my problem is solved. Fiona is very helpful! Great app!

Lworganics
United States
About 4 years using the app
June 9, 2017

The customer service with Smile is awesome. I have been using the loyalty rewards program for about a month and it's already helped sales take off. When I decided to move into the referrals side I was a bit confused. So I got on the live chat (which by the way is an awesome function) and I started talking with Abby. After my many many questions we had everything set up and I was good to go! She was a great help and I hope I can work with her more in the future. Again customer service and the product makes this so easy and smooth for my customers.

Joseph Maletta
MallFish Collectibles
MallFish.com

Mallfish Collectibles
United States
About 4 years using the app
August 7, 2018

This app works great! Maggie was super responsive and especially helpful when asked to tweak something on our emails. Thanks so much Maggie!

Toynk 2
United States
About 4 years using the app