Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,418)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.
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such a helpful app, we have been looking for something like this for a while now! highly recommend !!!!!!
We're happy you found us! :) Thank you for the five-star review!
This is just what I was looking for! Im excited to be able to engage my customers in a new more intimate way!
Been using Smile for our stores for over a year now! Our customers love it. Very easy to use and easy to integrate. Also incredible support - responsive and helpful team. Special shoutout to Lynn who we've also had the pleasure of meeting in person. Highly recommend Smile.
Thank you SO much for this lovely review 🥺💖 We agree - Lynn is absolutely amazing!
Please don't hesitate to reach out if we can help with anything else :)
Smile's customer service is fab :) Highly recommend using the chat feature if you're ever unsure of anything!
Thank you so much for taking the time to leave a review, it was a pleasure assisting today :) -Jade <3
Set up was a breeze! Can't wait to see how the program works out tracking my customer's purchases/shares/etc. I'm a little worried that my current customers will not have access to the points for new account creation - I will have to check back in to let everyone know how that process goes!
As a side note, it would have been nice to have access to an editable template to advertise the reward program - I ended up creating one but that would have saved me about an hour! Thanks for offering this free app Sweet Tooth!
Works great even when it's free!
So far I am really loving this app! It's easy to use with great directions. I think that some of my customers might not be seeing that they can do optional things to accrue more more points though since you have to click on the right tab --- that might be something to add a bit of something to get attention to!
Simple, easy to use and set-up. We would recommend this ap to other users looking for a customer loyalty tool.
Thank you so much for your review and recommendation! So glad to hear the setup process was smooth ✨
We have been using this app for years and we love it. It is clean, simple and user friendly for us, and for our customers. Whenever I have questions in implementing something new Smile support is amazing - everyone I have dealt with over the years has been so helpful, friendly and quick to resolve our problems! I was just able to add Smile reward redemption to Shopify's new checkout extensibility thanks to Hannah and Jade - this is a fantastic addition to an already amazing app! Thank you for your support.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Tech Support is always super helpful, also have been a customer of Smile for years and still very satisfied.
Thank you for the kind words! We are pumped to hear feedback like this! It was great chatting today, looking forward to helping you succeed for years to come! 🌈 💰
Cheers,
Joshua - Smile Team 🧙♂️