Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

October 26, 2023

Jade was a great help when I did have clue what was wrong with my point system.

Ocean Dream Boutique
United States
Over 2 years using the app
Smile.io replied October 27, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

September 8, 2020

This is the best app I could find for loyalty points and rewards. The free tier is amazing for small businesses that are still growing.

The Vape Corp
South Africa
Over 2 years using the app
Smile.io replied September 15, 2020

Thank you so much for your review :) We're so excited to watch as you grow with customer retention!

December 26, 2023

5 stars

99 Fresh
United States
Over 2 years using the app
Smile.io replied January 4, 2024

Thank you so much for taking the time to leave this review! We appreciate it so much 🤩

- Smile Team💛

September 29, 2016

Easy to use and keeps customers coming back!

Oro Exel La
United States
Over 2 years using the app
September 9, 2021

So far, Smile has been incredible for our company. It's very user- and brand-friendly. I only wish I could snag our customer's birthdays from Smile to integrate into Klaviyo for our email flows!

Wynk Nu
United States
Over 2 years using the app
Smile.io replied September 9, 2021

Good morning! Thanks for sharing your kind and honest feedback 😊 - brand customisation is one of my favourite features too!

If you have a developer, you should be able to retrieve the birthday from our API, and then populate it into Klaviyo using their API. If you haven't already, feel free to reach out and we can discuss options 😊

June 10, 2021

Very nice mobile friendly UI design that is customer focused. I got more interactions with Smile.io in two weeks than I did with another large loyalty app in 1 year.

Petite Cosmetics
Australia
Over 2 years using the app
Smile.io replied June 11, 2021

Thank you so much for you review! We're so glad to hear about your experience with Smile so far 💖

November 29, 2023

Angie was quick and very helpful in resolving our issue. Exactly what customers want from cs.

Glaxon
United States
Over 2 years using the app
Smile.io replied December 2, 2023

We agree Angie is awesome! Thank you so much for the kind words.

All the best

The Smile team

March 24, 2022

Very nice support, so helpful. They help me for my CSV file to ad some extra welcome points to customers

KDP Fastoche 3.0 | Intérieurs No Content et Low Content
Ireland
Over 2 years using the app
Smile.io replied March 25, 2022

Thank you so much for taking the time to leave us this review! So glad that we were able to help 💖

Edited October 21, 2018

Great app! Very easy to use and understand. Support are very helpful. My customers LOVE my loyalty program! Thank you!

Lab Consignment
Canada
Over 2 years using the app
Edited February 14, 2024

Quick and helpful support, thank you Lynn! :)

Zox I
United States
Over 2 years using the app