Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,423)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

July 25, 2016

Excellent app. Very easy to setup for 'non-tech' people.

Uniform Kits
Ireland
Over 2 years using the app
October 6, 2016

Fantastic app. Simple to use and very well thought out.

The Sensible Mama
United States
Over 2 years using the app
February 19, 2016

I really love this app. I have been operating for 4 years and usually reward my customers with raffles. Sometimes it's unfair because one time customers win over customers that order multiple times a week. Now that they have added even more features, I am totally in love!

Candy Bling Machine
United States
Over 2 years using the app
February 17, 2021

I really like this app! Also the customer service Rep (Christian) is extremely helpful. He even gave me some tips on how to design my emails with a program so that I can create brand awareness for my customers.

Hey Girl Tribe
United States
Over 2 years using the app
Smile.io replied February 18, 2021

Thanks so much for the 5-star review 🌟We'll give Christian some kudos for his excellent support!

January 27, 2017

Seamless integration and a very professional feel to the app. Works great and after only a few days of it being installed, we can already see the customer interaction rates increasing. A+

Central Vape City
Canada
Over 2 years using the app
December 3, 2021

I just newly installed this app and came across a minor issue but my goodness, the customer service is phenomenal. Truly the best!

Moon In Aquarius
United States
Over 2 years using the app
Smile.io replied December 4, 2021

We are so glad we could help you sort out the problem for you 😁 and thank you for the kind words it makes our day 😍

Edited August 28, 2024

Their customer service is incredible. Even use their free plan, they still offer you a patient and helpful support. I really love this app.
[Update: 29AUG24]
Quick response and fix your problem in a short time.

dev-ehobby
Hong Kong SAR
Over 2 years using the app
Smile.io replied February 26, 2022

Hey, we are delighted you love the App thank you so much for taking the time to leave us a review. If you ever need us, feel free to get in touch help@smile.io

July 6, 2016

So far it's been great! Glad to be able to reward my customers without just giving away discount codes all of the time.

Simplyoli
United States
Over 2 years using the app
October 2, 2023

We've used the Smile Loyalty app for just over 3 years. We love that it's so user friendly and can be adjusted to accommodate all kinds of rewards options; both for folks to earn and use their points.

CNSGames
United States
Over 2 years using the app
Smile.io replied October 4, 2023

Thank you so much for leaving a 5 star review, We are happy to hear that you have been enjoying Smile over the years. We are always here if you need us💖

October 5, 2023

Smile is a great app for rewards! We recently upgraded our plan and had a minor issue that came up when switching over. Lisa from chat support was super quick to answer our questions and get everything going successfully. Highly recommend!

Disciple Threads
United States
Over 2 years using the app
Smile.io replied October 6, 2023

Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨