Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,616)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.
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So easy to instal and most of the set up is done for you, thank you so much for providing this, I hope it stays free until the day I’m doing 500 orders a day !!!
Thank you so much for your kind words. Our goal here is to help businesses grow - we're so excited to watch you succeed! 💖
Customer service sucks. Sat on chat for 22 minutes before giving up. App isn't integrating with Shopify sales when customers try to use their reward codes. They can see that they have a reward and they get a code, but I have to issue a refund for them to get the discount. Not cool.
Great app. Easy to install and use!
Great customer service! Definitely makes it easier to navigate your rewards program. Would recommend!
Thank you! 😊 Best of luck with your program, we are always here if you need us!🥳
Great customer service and quick help
Thanks so much for taking the time to write this review! We really appreciate it 🤩
Smile Team ✨
I think the jump from FREE to US$50 per month is too steep. I have 300 people on my program and the FREE version is very limited and causes confusion so I have to upgrade but its a huge price increase. If there was a US $30 pm option for up to 600 members it would be much easier to build slowly.
Thanks so much for sharing this! Feedback really helps ensure that we can provide the best experience possible for all of our merchants.
Fab app, needed a bit of help in the beginning but the Help desk was always swift and helpful. Highly recommended. Our customers like having the rewards, and particularly like saving up for the higher values, so don't be afraid to have three or four stepped rewards. The only thing that did slow us down was working out the maths behind everything....ie, the value of our product's 'points' vs the value of the rewards 'points' is actually a complicated algorythm, and you want to get it right before you launch. Sweettooth offers a good tutorial on this, but if maths isn't your strong suit, and you start to go cross-eyed, best to talk to someone who really understands the difference between the value of the points earned and the value of the points spent, and how this applies to your business model. This could make or break your program's success. UPDATE: Needed help with positioning the app logo to avoid overlapping with another information box, and once more the Help Desk was super quick and helpful.
Great rewards app, needs a few more features in the free subscription.
Ok, that was ridiculously easy to set up and get running. Free plan is just enough to be very useful and gives us incentive to upgrade eventually as the program starts doing its thing.
Thank you so much for taking the time to leave us this review 🦋
I am only on the FREE version, and I love it. I got to get some traffic before upgrading to the full deal.
Thank you so much for your kind review we really appreciate it. 🙏
Please let us know if there is anything else we can do to help.
Cheers
The Smile team 💛