Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,616)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.
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My shop runs Smile rewards and I love how easy it is to use. They also have an excellent customer service team on stand-by to answer all my questions. Amazing response time and friendly service.
It was a pleasure helping you today, thanks so much for taking the time to leave a review :) -Jade <3
We've been using the app for quite some time now, and it actually helped a lot to increase the referral process. It's simple, easy to use and understand and great for starting out a rewards program. Also, customer support was quick and spot on replying to our questions (shout out to David for helping us sort out tagging customers inside Shopify).
Thank you for the kind words. We are so glad that you find Smile very easy to use, and enjoyed your support experience with David! 😊
Please do not hesitate to reach out again if you have more questions.
Cheers!
So far so good! Very easy to set up! Lets hope our customers love it!
Great app, with a user-friendly interface and they have amazing customer service!
Thank you so much for taking the time to leave this lovely review 🤩 It was a pleasure assisting you!
Lisa - Smile Team ✨
This app just made me SMILE! :) it's very easy to navigate, self explanatory, and the support is VERY quick and AHHMAAZIIING!! SMILING while LOVING IT! <3
Thanks so much for your lovely review 💖 That made us smile as well! 😄
Great rewards program to be apart of & an even better support team! Nicole has helped us understand so much about the app in such a short amount of time! Thank you Nicole & Smile team!
Thanks so much for taking the time to leave a review! We are happy to help you and are so glad you are enjoying Smile so far. Don't hesitate to reach back out if there is anything else we can help you with :)
-Nicole
Works well, easy to set up and the customer support team answered any questions we had very quickly :)
Thanks for your kind and generous review! Thrilled to hear you got set up quickly, and had a great experience with our team :D
Decent features on the basic plan, but the main selling point is the customer service which is very helpful and responsive.
Thank you so much for the review! 🙏 We take pride in our customer service, if there’s anything else we can do, please let us know! Happy holidays! ✨
Great app and helpful support! Works really well for us as can be integrated with Recharge and our email marketing app.
Thanks so much for your review 💖We're glad to hear our support team was able to help and that our integrations with Recharge and email marketing apps are proving useful for your business!
The Shopify setup was seamless. I'm really impressed with the program and have been using the paid version for several months. The Smile update a few months ago was super clutch too. If you have a Shopify business, definitely start with the free version. See how your customers react and then get the paid one. You will only get good results out of it if you actually put work into it. The app doesn't just grow once it's installed. and if you need any help figuring out best practices, the customer service is great. I've spoken with Maggie and Elli on many occasions and they are quick to respond and help get things done easily. Not trying to sell them. Just letting you know that this program works, it's reasonably priced and integrates with the top apps like Klaviyo, Yotpo, Shopify, and more.