Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,417)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.
Refine
-
By rating
Great way to get a loyalty program started, and they have so many resources to help along the way! Their customer support is great as well.
That is so kind 💖, thank you so much for leaving a review, We are always here if you need us 🙏
I had an issue with a customer accessing her points. Nicole was really helpful in explaining what happened and instructing me on how to fix going fwd - thanks!
We appreciate you taking the time to leave a review. It was great chatting with you today. Don't hesitate to reach out if you need anything else 💛 Nicole
We experienced difficulty in setting up the Reward Code and trying to find solution. Jade attended to us and she has been amazing and has been very helpful in providing the required links to the guide and tutorial video that will be helpful for us.
Thank you so much for your review! We're so glad to hear that Jade was so helpful!
awesome i cant wait to see the value that this will add. I think my customers will appreciate the community that is created within an incentivized customer base.
Super easy to use with dynamic results!
Jade was super duper helpful! She helped me understand what I was doing wrong and we fixed the problem! YAY!
Thanks for taking the time to leave a review! It was a pleasure helping you :) -Jade <3
SO far, really cool!! Thank you for having the chat option to help me ;) It is very helpful and easy to use.
We're so glad to hear that!! Please don't hesitate to reach out through chat anytime ;)
Thanks so much for taking the time to leave us this lovely review 💖
great app, super simple setup
Such an awesome app...really helping our business!! Thanks guys
Smile rewards are a great way for us to continually engage with our customers and encourage them to continue to shop with us. The customer service is BEYOND excellent!! If you're not sure how to do something, figure out the proper math for rewards to redemptions, the staff there will walk you through things easily and quickly with videos and hand holding. Joshua was excellent today and got me through my questions quickly, efficiently and in a way I could fully understand what he meant. Kudos guys for the excellent service!
Thank you so much for your lovely review 💖 We're so happy to hear about your excellent experience with Joshua! ✨ Please don't hesitate to reach out whenever - always happy to help! :)