Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,644)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

December 6, 2023

Great app, very user-friendly, and well laid out. The customer service team is very helpful - they can answer any query and answer it promptly.

SkinShop
Ireland
Over 2 years using the app
Smile.io replied December 7, 2023

Thank you so much for your review, we really appreciate your kind words.

Cheers

David

April 19, 2017

I'm very impressed with this program, and really excited that it's offered for my customers on my website.

Kawaida Butters More
United States
Over 2 years using the app
February 6, 2024

Muy buena la atención

Fiido ® Cereal Infantil libre de alérgenos
Colombia
About 1 month using the app
Smile.io replied February 7, 2024

¡Muchas gracias por tomarse el tiempo para dejar esta reseña! Realmente lo apreciamos 💖

No dude en comunicarse si tiene alguna pregunta. ¡Siempre estamos aquí cuando nos ...

April 12, 2022

i am very happy with the service today. i had the $49 plan and when i explain my needs and the feature is too many for me. they explained kindly about i can downgrade my plan to be free! really thankful!

Min's
Canada
Over 2 years using the app
Smile.io replied April 14, 2022

Thank you so much for taking the time to share your thoughts!! Please don't hesitate to reach. out to our team whenever - always happy to help! 💖

March 13, 2016

Works great has brought business in as well as new customers and new friends

The Flittermouse
United Kingdom
Over 2 years using the app
November 6, 2016

Great so far!!

www.thedronehut.co.uk

Thedronehut
United Kingdom
Over 2 years using the app
October 21, 2021

super easy to install. I love that they have a free option to try and start somewhere. I wish they had a text message option.

SOCKERBIT
United States
Over 2 years using the app
Smile.io replied October 22, 2021

Thank you so much for your amazing review - and for the suggestion! 📲 We'll be sure to share with our product team :)

August 2, 2023

Great value for the entry level system that we use here at Owens Organic Coffee. The system has enabled us to better serve our most loyal customers and to encourage new customers to return (we have a very high returning customer rate). Easy to set up, easy to use, integrates seamlessly with Shopify and Recharge (subscriptions) and the chat support has been top notch (very quick responses too).

Owens Organic Coffee Roasters
United Kingdom
Over 2 years using the app
Smile.io replied August 3, 2023

Thank you so much for taking the time to leave this lovely review!! 🤩 We're so stoked to hear that you're loving Smile and that it's helping you build loyalty with your ...

September 20, 2021

Excellent customer service! Petrit was amazing and assisted with our issues in a friendly and helpful manner. Thank you, Petrit!

The Redheaded Camel
United States
Over 2 years using the app
Smile.io replied September 21, 2021

Thank you so much for your review 🤗 And we agree - Petrit is amazing :)

June 16, 2020

I absolutely LOVE this app. I have used it for a year now, actually over, and it's AWESOME to hear your client LOVE getting rewards! So many tools and great customer service.

FamFancy Boutique
United States
Over 2 years using the app
Smile.io replied June 16, 2020

Thank you so much for the kind review! Our team works hard to make sure that merchants feel supported. 💖