Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,616)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.
Refine
-
By rating
User friendly app, easy to set up and have it running within minutes. The integration with Shopify is user friendly. I've used this before on another website and customers really enjoyed the program. Happy to use it again!
Easy to set up and a great incentive for customers
Just signed up for this app. Very easy to set up. Super exited to see how it works!!!
Smile has been great to offer discounts to customers both online and in-store. We had a few minor setup issues and ideas we wanted to explore and received amazing support from the customer support team.
Thank you for your kind words! We are so happy we were able to overcome your setup issues and explore new ideas for your business together - Hannah & The Smile Team :)
This is a great app with super customer service! My customers love it and I'm glad we added it! Easy to set up and use!
Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊
Smile Team ✨
Easy to sep up and looks great, too soon to say how effective but a no brainer
The customer service was on point. Lisa was very helpful and quick at answering all my questions and helped me resolve an issue I had promptly. Thank you Lisa for all your help
Ah, so glad to hear that Lisa was able to help you and that you found her to be on point! This is what we love to see 💖
We'll be here if you need anything else at all 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
Too expensive. Requires educating customers over and over again. Not easy to understand how to use code. Most customers place it in the "Notes" box during checkout requiring website owner to manually apply the discount. Will most likely delete this app within the next week.
Thank you for the feedback! We've sent an email your way for more information. :)
We got our answer quickly and it was very helpful getting answers about how a customer enters their birthday to receive rewards!
Thanks!
Thanks so much for taking the time to leave a review! We really appreciate it :) It was great chatting with you and am so glad we were able to help you set up birthday rewards 💛 Nicole
Just signed up a couple of days ago. So far, the integration has been easy. I am just testing the features to make sure it works smoothly for our customers and the support has been responsive thus far. Potentially its a great app and I’m giving 5 stars for the responsive support.