Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

April 11, 2017

So Far so Good! Customers seem to love it!

Super Cichlids
United States
Over 3 years using the app
June 15, 2021

Excelente aplicación, la recomiendo 100%. Impulsa y motiva a los clientes a consumir en nuestra tienda, acumular puntos y son felices cuando canjean sus puntos por créditos.

Go-To Shop
United States
Over 3 years using the app
Smile.io replied June 16, 2021

Thank you so much for your lovely review! 💖

October 11, 2023

Excellent support, just finishing setting it up now. Looking good. Fingers crossed.

UK Media TV
Malta
About 1 month using the app
Smile.io replied October 12, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

March 6, 2018

Perfect for my shop and customers. No more sending freebies or discount codes, now they have to earn them through a point system. :D

Penelope Paula Handmade
United States
Over 3 years using the app
November 7, 2017

Love the app and the support from Maggie is fantastic. The only thing I don't like is that the image next to the rewards has a $. I'm guessing I can change that once I upgrade but as I have only just started out I can't afford to do that and two of my customers have already commented on it.

The Online Toy Store
United Kingdom
Over 3 years using the app
November 7, 2018

We've been using Smile for several months now at PNW Journey and we love it! We're seeing decent engagement and getting good feedback on our program. Smile is easy to setup and allows for lots of customization. The people that we've interacted with at Smile have all been great to work with. We highly recommend this rewards platform.

PNW Journey
United States
Over 3 years using the app
November 10, 2022

I love this app for gaining customer retention! Customer service is quick and responsive too! Been using it for years and highly recommend it.

Salacia Salts
United States
Over 3 years using the app
Smile.io replied November 10, 2022

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 💛

September 15, 2016

Great App. Highly recommend installing.

Adriftis Surf Co
Australia
Over 3 years using the app
January 20, 2021

This is a great app and I cant wait to see how these programs translate into more sales!!! I think the variety of different programs is quite good too.

House of Akan
United Kingdom
Over 3 years using the app
Smile.io replied January 20, 2021

Thank you for taking the time to write a review! Happy to hear you're liking the variety of loyalty programs, and here's to loyalty powered sales in this new year 🍾

If you have any feedback to share as you launch your program, please share it with us by emailing help@smile.io as we're always looking to improve!

August 28, 2016

Love this app!! Very easy to setup and start running an excellent rewards program which your customers would like and come again and again to your store. Sure it will increase the repeat customers.

Ribbons Cheap 2
United States
Over 3 years using the app