Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

September 13, 2023

Nicole is amazing!!! So easy to work with and super knowledgable!

Harper Greer
United States
About 2 years using the app
Smile.io replied September 14, 2023

We appreciate you taking the time to leave a review, and are happy to help you anytime. Don't hesitate to reach back out if there is anything else we can help you with!

-Nicole :)

June 19, 2017

easy to install, easy to keep track of rewards, great app!

Shop Amabie
United States
About 2 years using the app
October 18, 2016

Easy to set up! I can't wait to see it all work out!

Bloom And Snow
United States
About 2 years using the app
May 7, 2020

This app was really easy to install and customize even on the free plan. There are a few things I would like to do that aren't available on the free plan, I'm not quite ready to upgrade but even so, on the free plan I can reward points for social sharing, signing up and purchasing and reward vouchers for referrals which were the main things I was looking for. I have reached out to customer services with a couple of questions and they have been great, quick to respond and really helpful

Vida Eco Shop
United Kingdom
About 2 years using the app
Smile.io replied May 11, 2020

We love hearing about this kind of thing! Thank you so much for taking the time to share 💖 Please don't hesitate to reach out to support if we can help with anything else!

Edited August 17, 2017

I said the comment below when I had first signed up but I can't say enough great things about this app now - it has helped me tremendously and definitely attracted customers which I need as a new store. The service is really awesome (thanks Abby and Elli) and it so simple and does what it says. Definitely a keeper!!

Previous comment: I will review the app after using it as I have just installed it but in the meantime, I can't thank Abby enough for her help in setting everything up and just making it easier for me. An absolute pleasure! I hope the app works as well as she does! :)

The Beautiful Store Sa
South Africa
About 2 years using the app
June 6, 2022

Nicole helped me through chat get some things sorted out for our rewards program. She was very helpful and I appreciate the quick responses!

Rooted Healing Plants
United States
About 2 years using the app
Smile.io replied June 6, 2022

Thanks so much for taking the time to leave a review! I am glad we were able get things sorted out quickly and help you get started with Smile :) - Nicole

August 9, 2017

Easy to use, very helpful support. Intuitive design and features.

Aramara Beauty
United States
About 2 years using the app
June 18, 2016

Great app that builds loyaltyy and thus revenue for your store!

The Parks
United States
About 2 years using the app
October 25, 2018

Smile has been such an important app for us to enhance our customer experience and to increase our engagement with our customers. And far above any of the features is the support you get from the Smile team. Here is a case study we did with them >> https://blog.smile.io/how-run-gum-empowered-brand-advocates-with-referrals

Run Gum
United States
About 2 years using the app
December 5, 2023

Lisa such an angel for helping me with my current program!

INDO LOVE KREATION
United States
About 2 years using the app
Smile.io replied December 6, 2023

Thank you so much for taking the time to leave this review & for your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨