Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,300)

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty program features, noting increased customer engagement and retention, and immediate sales boosts. It offers easy-to-set-up features like loyalty landing pages and points on product pages, accessible across multiple sales channels. The app is praised for its reliability and responsive, personalized customer support. Merchants and their customers find the rewards system user-friendly and effective for business growth.

June 15, 2019

I love this app! Smile has helped us establish a foothold in the market, while continuing to generate repeat customers and empower us to keep growing.

Q3EGEAR
United States
Almost 2 years using the app
Smile.io replied June 17, 2019

Thank you for the five-star review! We love small businesses! :)

August 2, 2023

Straightforward, simple rewards platform that's easy to set up and use. Good options for customizability and it's so straightforward customers can get it with no issue.

WooahKoco
United States
Almost 2 years using the app
Smile.io replied August 4, 2023

Thank you for your lovely review, we are really glad you found the app straightforward to use! We are looking forward to supporting your business with loyal customers! -Hannah & The Smile Team :)

March 25, 2017

Fairly easy to integrate. Still in the beginning stages but easy to understand and hop on board with!

Built Not Bought Apparel
United States
Almost 2 years using the app
August 9, 2016

Excellent product and customer service. Fantastic product support with real people.

Krissyonline
United Kingdom
Almost 2 years using the app
August 24, 2016

Exactly what I was looking for in a loyalty program for my site. After a short setup, Sweet Tooth takes care of it for you. Thanks Sweet Tooth!

Capital Sneakers
United States
Almost 2 years using the app
March 22, 2017

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Flsneaks
United States
Almost 2 years using the app
Edited March 15, 2024

Today I had the pleasure of having Lisa provide support regarding Smile's integration with Klaviyo. Klaviyo has updated their API situation, and I wasn't sure what needed to be done with Smile. Not only was Lisa's support timely and helpful, she actually did make me smile with her lovely personality. Great way to end the week!

Helen Jon
United States
Almost 2 years using the app
Smile.io replied April 22, 2022

Thanks so much for taking the time to leave a review, so happy that you are having a great experience :) Thanks for the kind words - Jade <3

November 10, 2020

Its really an amazing reward programme. Got used to it in just one day and has all the features required in decent review programme. Team is very agile and responsive. Just one thing to improve. The tier functionality is a basic feature and should be a part of 199$ plan.

Brillare
India
Almost 2 years using the app
Smile.io replied November 12, 2020

Thank you for the five-star rating! We really appreciate it. We also appreciate your candid feedback, and will share this with our team. Thanks for using our app! 😊

August 17, 2017

We just start using it and customer love getting points and spend them

Two Little Pumpkins Props More
Mexico
Almost 2 years using the app
December 6, 2016

Great app and fast support with easy to follow, user friendly guidance!

Little Co Nz
New Zealand
Almost 2 years using the app