Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

July 26, 2017

I've been using this for a year or so now and I love it. The only complaint that I have is that you can't redeem points in store without an email address. A lot of my in store customers prefer to give their phone number. Would be awesome if this could be a feature sometime.

Nettiesexpressions
Canada
About 2 years using the app
September 19, 2017

Really good customer service, thanks for the help.

Uglikiwi
United Kingdom
About 2 years using the app
July 14, 2020

great rewards program. easy to set up and use and customize. my customers love it. the problems i have are easily fixed and the team is helpful and quick to answer questions. 10/10 would recommend.

Bree Maquillage
United States
About 2 years using the app
Smile.io replied July 14, 2020

Thank you so much for your lovely review 💖 We're glad to be able to help!

October 14, 2018

This app was very easy to set up. It has great features and is easy to navigate. I would recommend it.

Case Candies
United States
About 2 years using the app
Edited January 15, 2023

This is the best reviews app out there. I tested numerous ones to see what works best, and this nails it. Don't use anything else. Expensive, yes. Worth it? 100%.
Good app, great support. Lots of integrations. Thanks!

Oz Backcountry
Australia
About 2 years using the app
Smile.io replied August 25, 2021

Thank you so much for your lovely review 💖.

We are continuously working to provide more quality product and services to keep customers such as you happy with our app!

July 25, 2022

Joshua was responsive and very helpful. He put a little video together after visiting my site to help me help my customers learn how to use their reward points. Thank you.

Suzi's Lavender
United States
About 2 years using the app
Smile.io replied July 25, 2022

Thank you so much for these kind words! I am glad I was able to help! Have a wonderful week!☀️

Cheers,
Joshua - Smile Team 🧙‍♂️

January 6, 2021

I haven't been using the app for a very long time, so I can't say much about it, but the customer service was very quick and helpful. Thank you, Andrea! :-)

tropicalhome.hu
Hungary
About 2 years using the app
Smile.io replied January 6, 2021

Thank you for sharing your feedback! We think Andrea's pretty great too, and will make sure she sees this :) 🙌

December 1, 2021

Great service, easy setup, just about to launch our program. We definitely recommend Smile. Thank you

ça va de soi
Canada
About 2 years using the app
Smile.io replied December 1, 2021

Thank you so much for taking the time to write this review 🤩

March 16, 2017

Easy to use with video demonstration.

Vaporider
United States
About 2 years using the app
November 17, 2020

It took a while to set-up, but it's a great app! The support was awesome too. There's so much flexibility... you can make it whatever you want. It does keep our customers coming back- thank you!

BirdTricks
United States
About 2 years using the app
Smile.io replied November 20, 2020

Thank you so much for your lovely review! We're so glad to hear that you're loving our app! 🦜