Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Built for Shopify

Reviews (6,195)

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty and rewards system for enhancing customer retention and boosting sales. They appreciate features like the Loyalty Landing Page and Points on Product and Account Pages for their positive impact on business operations. The app is praised for its ease of setup and management, with a user-friendly interface suitable for both online and in-store use. Its performance is reliable, requiring minimal maintenance. Customer support is highlighted as quick and helpful, with staff members like Lisa, Lynn, and Brandon receiving special commendation. Merchants also value the seamless integration with Shopify and the utility of the free version for smaller businesses or newcomers.

March 15, 2022

This app helps me reward my amazing loyal customers for their repeat business. The app is easy to use for someone not so tech-savvy. Customers also find it easy to use which is a must.

Byers Boutique
Canada
Almost 2 years using the app
Smile.io replied March 15, 2022

Thank you for leaving such a kind review! It's wonderful to hear you & your customers find it easy to set up and use 👌

June 15, 2023

I have a problem with transferring plan from Global to Local stores, the service is so smooth and I just need to follow the instruction, she so patient eventhough it's a long and confusing process. Thank you to Hannah the one who assist me :)

Batik Boutique
United States
Almost 2 years using the app
Smile.io replied June 15, 2023

Thank you so much for your review Amy, glad to hear the service was smooth! It was a pleasure assisting you - Hannah & The Smile Team :)

June 23, 2016

Helpful, informative and intuitive, a great app!

Creative Treasures Jewelry
Romania
Almost 2 years using the app
March 18, 2017

My customers love this system! I am still getting to know it and learning how to take full advantage of it, but so far it is an amazing option for my online store!

Otaku Anime Manga
Canada
Almost 2 years using the app
April 30, 2018

Great Customer Service and very easy to work with.

Run Everything Labs
United States
Almost 2 years using the app
July 7, 2021

We use this app to help out with repeat customers. Being able to reward them is our goal and smile helps make that so easy! Everything is laid out very well and basically everything can be customize. Definitely the right choice for reward apps.

Fort Worth Fabric Studio
United States
Almost 2 years using the app
Smile.io replied July 8, 2021

Thank you so much for the 5-star review ✨ We guarantee that you will be seeing an increase in customer engagement and ROI as you go along.

July 25, 2019

So easy to use!! I hope to increase my business by using loyalty rewards, I'm so happy it integrates into Shopify

Mountain Meadow Creations
United States
Almost 2 years using the app
Smile.io replied July 25, 2019

😃 Thanks so much for the five-star review, and for using our app!

October 1, 2020

Full disclosure, I am a technology nightmare. What should be intuitive sends me over the edge. That being said, today Jobie and Brady (for the save) got me set-up and ready to go, despite my protestations that THEIR app didn't make sense - ha! Of course, it does, and Brady got me through it at the end feeling confident and ready to go...THANK YOU!

BRETT LAUREN
United States
Almost 2 years using the app
Smile.io replied October 5, 2020

Thank you so much for this lovely review! Brady and Jobie are quite awesome, we agree! :)

February 26, 2019

Great app, easy to set up and integrate with our other review and mail apps. Support was so extremely quick and helpful. Highly recommend.

Rojank
Australia
Almost 2 years using the app
Smile.io replied March 26, 2019

Our Support Team is pretty awesome! :) Thank you for the five-star review!

July 17, 2016

Easy setup, will follow up with updated review in a couple of months.

Babykind Market
United States
Almost 2 years using the app