Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,614)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

May 17, 2016

Love this app so far. Since our store, Taste Tea Naturals has just launched, we don't have the budget yet for paid apps. This app starts free and you only pay as you grow. Why can't everyone do this! Thank you for keeping the small business in mind! Only suggestion is to allow customers to earn points for signing up for your newsletter.

Taste Tea Naturals
Canada
Almost 2 years using the app
July 7, 2017

Great app. easy to use and a bonus to my shop!

Linserts By Linda
Australia
Almost 2 years using the app
Edited March 24, 2024

I am immensely grateful for the exceptional service provided by the Smile.io team. Their assistance in handling my requests for downloading and sending information from the points transactions on a weekly basis was truly remarkable. The promptness of Eza, Joana, Maggie, Lynn, Andreandana, and others in sending the points and ensuring the accuracy and completeness of the information was highly commendable.

Rider Shop TH
Thailand
Almost 2 years using the app
Smile.io replied October 27, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

August 16, 2023

Smile.io is a game-changer! This app seamlessly integrates with Shopify and has transformed our customer loyalty strategy. The customization options are fantastic, and the support team is top-notch. Highly recommend for any business looking to boost customer engagement and loyalty.

Exotic Wood Zone
United States
Almost 2 years using the app
Smile.io replied August 25, 2023

Thank you so much for your kind review we really appreciate it. 🙏

Please let us know if there is anything else we can do to help.

Cheers
The Smile team 💛

June 23, 2016

Helpful, informative and intuitive, a great app!

Creative Treasures Jewelry
Romania
Almost 2 years using the app
March 18, 2017

My customers love this system! I am still getting to know it and learning how to take full advantage of it, but so far it is an amazing option for my online store!

Otaku Anime Manga
Canada
Almost 2 years using the app
April 30, 2018

Great Customer Service and very easy to work with.

Run Everything Labs
United States
Almost 2 years using the app
July 7, 2021

We use this app to help out with repeat customers. Being able to reward them is our goal and smile helps make that so easy! Everything is laid out very well and basically everything can be customize. Definitely the right choice for reward apps.

Fort Worth Fabric Studio
United States
Almost 2 years using the app
Smile.io replied July 8, 2021

Thank you so much for the 5-star review ✨ We guarantee that you will be seeing an increase in customer engagement and ROI as you go along.

October 1, 2020

Full disclosure, I am a technology nightmare. What should be intuitive sends me over the edge. That being said, today Jobie and Brady (for the save) got me set-up and ready to go, despite my protestations that THEIR app didn't make sense - ha! Of course, it does, and Brady got me through it at the end feeling confident and ready to go...THANK YOU!

BRETT LAUREN
United States
Almost 2 years using the app
Smile.io replied October 5, 2020

Thank you so much for this lovely review! Brady and Jobie are quite awesome, we agree! :)

July 25, 2019

So easy to use!! I hope to increase my business by using loyalty rewards, I'm so happy it integrates into Shopify

Mountain Meadow Creations
United States
Almost 2 years using the app
Smile.io replied July 25, 2019

😃 Thanks so much for the five-star review, and for using our app!