Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,526)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

March 25, 2022

Highly recommend Smile Rewards & Loyalty, especially with such great customer service. Jade is ready to help with great service and education. Thanks so much, Jade for the awesome customer support!

Jade Empress Tech™
Canada
Almost 2 years using the app
Smile.io replied March 25, 2022

Thank you so much for the review! It's so appreciated. We're so glad to hear Jade was able to help out! 💛

August 23, 2016

Easy to install and easy to use--we got signups on the day we installed it (without any announcements being made)! Highly recommended.

Sotruecastilesoap
Philippines
Almost 2 years using the app
Edited February 21, 2018

So far so good! Nice and straightforward setup. Maggie has been great with support :)

Clearspring
United Kingdom
Almost 2 years using the app
Edited November 23, 2018

I've Only Just got this app, But It is super easy to use and understand which I need!
And i think this is just what I need for my store I am so happy I found this

Show Berry Boutique
Australia
Almost 2 years using the app
June 29, 2023

Hannah went above and beyond to help me with questions i had concerning upgrading and integrations. Her suggestions and help will allow us to enhance our UX across our website, mobile and mobile app. Thanks Hanna

RealGreek.com
United States
Almost 2 years using the app
Smile.io replied June 30, 2023

Thank you so much for your kind words! We really appreciate it and look forward to watching your loyalty program thrive with the new features! - Hannah & The Smile Team :)

October 27, 2021

Smile.io is an easy app to navigate, and has provided a significant amount of extra benefit for our customers. On top of that, what makes it great is the live support chat. I don't stick with apps for long if the service isn't there, and Smile has been great in that regard.

Croix Valley Foods
United States
Almost 2 years using the app
Smile.io replied October 29, 2021

We're so glad to hear that!! Please don't hesitate to reach out through chat anytime ;)
Thanks so much for taking the time to leave us this lovely review 💖

May 20, 2023

This app is so great and have a very friendly user-interface which separates this app from their competitors. Customer Support is also very good.

DMoose
United States
Almost 2 years using the app
Smile.io replied May 23, 2023

Thank you so much for taking the time to leave us a review. We really appreciate it. We are delighted you find our UI clear and easy to use. This is definitely one of our main goals. Please reach out if we can help with anything.

April 25, 2022

Always speedy, great customer service when we've ran into any issues! We've had a great experience with the free version and definitely considering upgrading to paid in the future.

Trudy's Hallmark
United States
Almost 2 years using the app
Smile.io replied April 25, 2022

Great chatting with you today, glad I was able to help! Thank you so much for your feedback! -Joshua

April 29, 2016

Very good, easy to set up. Wish the tab had more customization options though.

Palmetto Wood Shop Llc
United States
Almost 2 years using the app
July 24, 2016

So far I'm very happy with this app! Had my first two sign ups today. Until using this app I hadn't had anyone create an account!

Peace Love Hippie Vibes
United Kingdom
Almost 2 years using the app