Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

August 9, 2016

Excellent product and customer service. Fantastic product support with real people.

Krissyonline
United Kingdom
Almost 2 years using the app
August 24, 2016

Exactly what I was looking for in a loyalty program for my site. After a short setup, Sweet Tooth takes care of it for you. Thanks Sweet Tooth!

Capital Sneakers
United States
Almost 2 years using the app
October 19, 2023

Jade was super helpful! Fast, quick and the best way to create incentive with our clients! Our clients enjoy their points and their interest has been growing day by day! Highly suggested! Thank you Jade and to the Smile Team!

Rapid Eye Darkrooms
United Kingdom
Almost 2 years using the app
Smile.io replied October 20, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

March 22, 2017

kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

Flsneaks
United States
Almost 2 years using the app
Edited March 15, 2024

Today I had the pleasure of having Lisa provide support regarding Smile's integration with Klaviyo. Klaviyo has updated their API situation, and I wasn't sure what needed to be done with Smile. Not only was Lisa's support timely and helpful, she actually did make me smile with her lovely personality. Great way to end the week!

Helen Jon
United States
Almost 2 years using the app
Smile.io replied April 22, 2022

Thanks so much for taking the time to leave a review, so happy that you are having a great experience :) Thanks for the kind words - Jade <3

November 10, 2020

Its really an amazing reward programme. Got used to it in just one day and has all the features required in decent review programme. Team is very agile and responsive. Just one thing to improve. The tier functionality is a basic feature and should be a part of 199$ plan.

Brillare
India
Almost 2 years using the app
Smile.io replied November 12, 2020

Thank you for the five-star rating! We really appreciate it. We also appreciate your candid feedback, and will share this with our team. Thanks for using our app! 😊

August 17, 2017

We just start using it and customer love getting points and spend them

Two Little Pumpkins Props More
Mexico
Almost 2 years using the app
December 6, 2016

Great app and fast support with easy to follow, user friendly guidance!

Little Co Nz
New Zealand
Almost 2 years using the app
November 20, 2023

An excellent loyalty management app, customer service is prompt and proactively addresses customer issues, very good!

Kemimoto
Hong Kong SAR
Almost 2 years using the app
Smile.io replied November 22, 2023

Thanks so much for the review and for calling us "excellent". We think you're pretty excellent too 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

April 22, 2016

Loving it so far! very user friendly

Raspberyl Designs
United States
Almost 2 years using the app