Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

September 6, 2016

Just started using, but I'm very happy so far. Seems very easy

Dock Yard Apparel
United States
Almost 2 years using the app
January 8, 2024

very responsive help desk!

CROSBY
United States
Almost 2 years using the app
Smile.io replied January 10, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Cheers,
- Smile Team ✨

July 24, 2018

Had an issue with my rewards pulling up on my POS. Customer support (Maggie) took care of me and I couldn’t be happier!

Scotlynns Closet
United States
Almost 2 years using the app
July 13, 2023

Lisa was so helpful and attended to my questions perfectly about Smile plans and integrations. I am very grateful for all the solutions she provided. Thank you so much Smile Team!

The Lavendaire Shop
United States
Almost 2 years using the app
Smile.io replied July 15, 2023

Thank you so much for taking the time to leave this review & for all your kind words! 🤩 It was a pleasure chatting with you 💛

Lisa - Smile Team ✨

Edited July 23, 2021

Great app, love it, it really helps me with my customers and to see how far my store has come and improving!

Staxx & Packz
United States
Almost 2 years using the app
Smile.io replied October 11, 2019

Thanks for your review! We're so glad to hear that our app is helping your business :)

May 13, 2016

Just started this with our site, and love how much it caters to a younger audience with all the social media integration.

Soulpro
United States
Almost 2 years using the app
December 13, 2023

Incredible customer service and support. Had an integration issue and Brandon sorted it out in no time!

Lashmer
Australia
Almost 2 years using the app
Smile.io replied December 14, 2023

Thank you for your kind words — we really appreciate it 🥰 We pride ourselves on our customer service and are delighted you got a great response!

Cheers,
- Smile Team ✨

November 29, 2021

Great product, have been using since the launch of our store and haven't had any issues with the program. Works as expected and customer service is great!

Miniweight
France
Almost 2 years using the app
Smile.io replied November 30, 2021

Thank you so much for leaving us this amazing review 💖 We're happy to hear that you're enjoying the app!

June 15, 2019

I love this app! Smile has helped us establish a foothold in the market, while continuing to generate repeat customers and empower us to keep growing.

Q3EGEAR
United States
Almost 2 years using the app
Smile.io replied June 17, 2019

Thank you for the five-star review! We love small businesses! :)

March 25, 2017

Fairly easy to integrate. Still in the beginning stages but easy to understand and hop on board with!

Built Not Bought Apparel
United States
Almost 2 years using the app