Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

July 6, 2016

So far it's been great! Glad to be able to reward my customers without just giving away discount codes all of the time.

Simplyoli
United States
Over 2 years using the app
November 8, 2021

Love the program. Customer service is quick to help and we have seen many customers using our rewards peogram. Overall we are very happy with Smile.

Unbroken Designs
United States
Over 2 years using the app
Smile.io replied November 8, 2021

Thank you so much for this lovely review! We're so glad that we were able to help ✨

March 29, 2022

Still configuring my points program with Smile.io. It's very intuitive and easy to customize for your brand, and the few questions I've had were helpfully answered for me by Jade in the live chat. Can't wait to get it up and running on my site.

Spice Craze
United States
Over 2 years using the app
Smile.io replied March 30, 2022

Welcome to Smile! We're thrilled to have you on board - thank you for sharing your wonderful feedback 💛 :)

April 29, 2022

Thank you, Nicole. Great customer service. I'll definitely be implementing these changes into our website. Although asking for 100 characters in a review is probably going to make people leave before submitting

D20 Collective
United States
Over 2 years using the app
Smile.io replied April 29, 2022

It was a pleasure chatting with you today! I'm so glad we were able to help you find what you needed! Also, I appreciate you sticking around to finish the review 💛🤣 Nicole

September 16, 2023

Customer service is always quick to respond and give a very clear answer. Very very helpful!

Sara Patino Jewelry
United States
About 1 month using the app
Smile.io replied September 18, 2023

Thanks so much for leaving a review! Let us know if there is anything else we can do for you!

The Smile Team :)

September 17, 2017

Very professional software, but it is a little high the pricing in my opinion

Vite Express
Mexico
Over 2 years using the app
July 14, 2016

Amazing app, just what I have been looking for!

Dragonflybt
United States
Over 2 years using the app
October 7, 2016

So simple to use and so powerful! Gotta check it out. Always free which is a nice change

Ekinon
Canada
Over 2 years using the app
July 7, 2022

The app is fantastic! If you are familiar with moving and editing things around in Shopify, this will be easy to get it set up and going. The best part is the customer service—hands down, the best. No joke, the actually made me smile!

BRACHA
United States
Over 2 years using the app
Smile.io replied July 7, 2022

Thank you so much for your glowing review! We pride ourselves on being easy to use and easy to understand. 💪 We also pride ourselves on being hilarious, so I am glad I could help out there as well! 😎 Great chatting with you!

Cheers,
Joshua - Smile Team 🧙‍♂️

February 1, 2017

so far so good. will give updates later

Liberty Apparel Co
United States
Over 2 years using the app