Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

August 10, 2017

This app is a MUST have for repeat business!!

Bubble6
United States
Almost 2 years using the app
December 15, 2022

Love the app! It functions fantastically and the support is quick and knowledgeable. I would definitely recommend to others and use on all of my storefronts.

Twinkling Star Boutique
United States
Almost 2 years using the app
Smile.io replied December 15, 2022

Thank you so much for leaving a review! It was wonderful assisting you today :)- Jade <3

July 14, 2016

I really love this app. Its simple to set up and the customer interface is really nice. I gave 4 stars instead of 5 as i feel like the price jump between a free account and one with some of the bells and whistles is a pretty big jump.

I would like to see that alittle more affordable, but apart from that it's great.

Keeko
Australia
Almost 2 years using the app
November 12, 2016

Just started using and have seen on other websites that I shop from and like it!

Augieandlola
United States
Almost 2 years using the app
November 11, 2023

Very helpful customer service and app seems to be working well!

West Berkshire Roastery
United Kingdom
Almost 2 years using the app
Smile.io replied November 14, 2023

Thanks so much for leaving a review! It means a lot to us. We are here to help if you need anything else :)

Edited December 16, 2024

Lisa was awesome! Got back to me so quick with exactly the information I was looking for.

Piper & Scoot
United States
Almost 2 years using the app
Smile.io replied June 8, 2023

Thank you for taking the time to leave your kind review. It was wonderful assisting you today and wish you much success with Smile! ❤️ - Jade & The Smile Team

June 20, 2023

High quality set up. Fast and helpful support. Good resources available and smooth onboarding process.

Franz Skincare USA
United States
Almost 2 years using the app
Smile.io replied June 20, 2023

Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❤️ - Jade & The Smile Team

Edited October 4, 2016

Setup was fairly easy, and the program looks great.

I was disappointed that the Tab font color was not an editable option, and also that many of the customization features were locked down to the premium versions. I deployed this solution based on the understanding that it was a freemium service, and all features would be available, but I would be charged based on # of participants in the points program.

Please feel welcome to check out the deployment in my shop at www.bestfriendbeauty.org !

Bestfriendbeauty
United States
Almost 2 years using the app
March 28, 2023

Quick responses from customer service always! The answers are always helpful, clear and to the point.

Payton & Piper Boutique | A Pacific Northwest Clothing Company
United States
Almost 2 years using the app
Smile.io replied March 28, 2023

Thanks so much for taking the time to leave this review ✨

— Smile Team 💛

July 12, 2016

After a few early issues the app works great :)

Luchodillitos Co Uk
United Kingdom
Almost 2 years using the app