Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,526)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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Fantastic app, great support and easy to use
It's so fantastic to hear that you think we're fantastic! Thanks for the kind words all around 😊
Yours in Loyalty,
✨ The Smile Support Team ✨
So far so good. Love the reward system and this made is so easy to apply to my store. I'm learning around the app and can't wait to see the rewards coming in
My customers get excited about sweet tooth! They love racking up and points. The set up was easy and it has helped my business grow and now they have included social media likes in the free version. It just keeps getting better!!!
Seems to be great so far! Excited to hear feedback from our customers regarding our new rewards program!
We have been with Smile.io since we joined the shopify platform in February of 2017. It's been a great platform to work on and when an issue does come up (which is not very often), they have a great and knowledgeable team to help you out. Customer service is superb from top to bottom, Thanks Maggie! We recommend using Smile.io.
Jade was extremely helpful with a quick response time! My questions could have been answered probably if I did my own digging but I appreciated her help so much. It makes using the Smile App much easier. Thanks Jade!!
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Love this app!! Easy to use for me and my shoppers. Wish it had mobile capabilities for when I'm on the go, but the support and service far outweigh any cons. Need help? Ask for Stuart! Kind, patient and ever helpful. Keep up the good work, Sweet Tooth!
Fiona was a star, very quick, very helpful - lets hope the app helps sales!
After trying to find something comparable to Smile, my search has ended.
Tried a few high rated reward apps and lost money, time and energy.. so for the time being we'll stick with Smile.
Been with Smile for what seems like forever (when the company was known as Sweet Tooth on the Magento platform).
EDITED TO ADD:
Smile has improved A LOT!
Customer service is on the ball!
Plus there are so many facets to this app, more than any other & to be honest I'm glad I stuck with Smile! We're in the process of updating our website to implement the VIP tiers but have found that Smile has more than just VIP tiers.
Hi there! We're sorry to hear you're experiencing issues using our app! We've sent an email your way to help troubleshoot.
Great customer service! My issues are resolved quickly any time I reach out for assistance. Much appreciated :)
Thank you so much for the review! We're happy to hear we're always able to quickly resolve your questions 😄