Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

July 1, 2018

I've been so impressed by the level of support offered by Smile.IO. Thanks Roel for answering all my questions! Our customers love our rewards program and it does a great job in encouraging repeat purchases.

Happyskincare
Australia
About 2 years using the app
June 13, 2016

This App is totally useful and I love it very much! I use it for our new site https://shop.vaporsmokeshop.com/ and its doing very well! Thank you!

Vapor Smoke Shop
United States
About 2 years using the app
December 15, 2021

5 Stars for initial set up
We're still getting to grips with this app but that being said we have basic skills here. Initial set up was quick but just trying to fine tune our understanding of the system completely for both our online and POS customers before we launch officially. Any queries have been dealt with very swiftly, can't fault the service and our first impressions are that we have a solid reward system in place. I can't review on its actual performance yet.

Party Fever
United Kingdom
About 2 years using the app
Smile.io replied December 15, 2021

Welcome to Smile! 💛 You could call us biased, but I think you've made a great choice :D

Thrilled to hear that we were able to help with your early setup. Let us know if there's anything else we can help with :)

September 28, 2016

Just discovered Sweet Tooth and I love it! I set it all up, now to spread the word and see my loyal customers base grow and be happy!
Thank you!

Honeydrops Designs
United States
About 2 years using the app
July 6, 2023

We love Smile. We've been with this app for almost 3 years and love the platform. It's easy to use not just for customers but for us as well on the back end. The customer service is amazing. They are friendly, quick, and really helpful while getting the information across in an easy way.

Siwon
Spain
About 2 years using the app
Smile.io replied July 6, 2023

Thank you so much for your kind words we really appreciate your loyalty. Please feel free to reach out if there is anything we can help with.

Cheers

David

September 10, 2016

Great way to keep customers coming back...by giving back

Mark James Creative
United States
About 2 years using the app
October 16, 2016

Skull Crush Tactical Gear loves this awesome app!

Skull Crush
United States
About 2 years using the app
May 3, 2018

Set up in a few mins. So easy and intuitive. Super quick and very helpful Chat team - Shane was great! HIGHLY recommend!!

Gymtote
United Kingdom
About 2 years using the app
January 26, 2022

Quick and easy to create a robust customer loyalty plan! Help chat also provided quick response to questions we had

The Tumbler Supply Store
United States
About 2 years using the app
Smile.io replied January 26, 2022

Thank you for the five-star review! We are always committed to providing quality products and services to our merchants! 💖

July 26, 2017

I've been using this for a year or so now and I love it. The only complaint that I have is that you can't redeem points in store without an email address. A lot of my in store customers prefer to give their phone number. Would be awesome if this could be a feature sometime.

Nettiesexpressions
Canada
About 2 years using the app