Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,526)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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Amazing support. thank you Joshua for taking the time to make me a personalize loom to show me how to get the most from the app
Thank you so much for your 5-star review! We're so glad that you had a great experience with Joshua ✨ :)
This app really excites me. It was easy to install and customize. My store is not open yet, but I can already tell that this is going to help delight my guests.
We're so glad to hear that the setup process was easy!
Thanks so much for taking the time to leave us this lovely review ✨
Great customer service from Lisa! Give her a raise!! Great customer service from Lisa! Give her a raise!!
Thanks so much for taking the time to leave this kind review — we really appreciate it! We are happy that our support team has been able to offer assistance 😊
Smile Team ✨
Fantastic support from Jade! She was super speedy and efficient with dealing with our request.
Thank you so much for all your help :)
It was lovely helping you today, thanks so much for taking the time to leave a review :) -Jade <3
I've been using Smile for a while now and really loved how easy it was to implement. I needed to speak to support today about an issue I was having that I thought was on their end. The error I was getting was not directly related to the app, but support was wonderful in helping me troubleshoot. They were also very quick to respond.
Thank you so much for your kind review we really appreciate it. 🙏
Please let us know if there is anything else we can do to help.
Cheers
The Smile team 💛
Smile is very easy to use and to set up. The support you get is phenomenal and quick to respond to you!
Thank you so much for your 5-star review 💖
So far SMILE.IO has been fantastic, very robust with a ton of features and have just found out that even displaying a 'Refer a Friend' banner is shown at the end of a checkout is included to all customers if FREE plans! That is awesome. Their support is also great, even replying to me with a video to show me how to fix something! Highly highly recommended and thank you Joshua for the support!
So great chatting with you today! We look forward to helping you continue to grow, thanks for this amazing feedback! We appreciate you! 😄
Cheers,
Joshua - Smile Team 🧙♂️
I must have accidentally clicked the upgrade button when signing up for my account for the first time and didn't realize it until months later. But to my relief, the prompt and courteous customer service folks reversed the payments as there had been no activity on my account until today. This left a positive impression on me, and makes me more confident that I'll intentionally upgrade once I start using Smile. Thank you!
Thank you so much for your kind review. We are delighted we could help with your upgrade issue. We are always happy to look for the best outcome for our merchants.
Cheers
The Smile Team
i was afraid to use this app because of the expensive tires , after trying the free version i can say it is one of the best loyalty apps and there support are very nice even i am on the free version heheehe
all the best to them
Thank you so much for leaving us a review! Our Free Plan is a great starting point, and we have many merchants who have successfully launched their rewards program while on this plan. If you ever have any questions on how you can fully utilize your free plan in the future, please feel free to reach out to us!
Smile rewards has opened up an added layer of engagement in my shop which has allowed me to grow my businesses in a fiscally more responsible way. The level of customization, even at a low tier level is also pretty unparalleled to other applications I have tried out.
Oh, and their customer service is *chef's kiss*
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team