Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,616)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.
Refine
-
By rating
excellent customer service and support!
Thank you for your kind words, we really appreciate it! We pride ourselves on our customer service and are delighted you got a great response 🤩
Cheers,
Smile Team ✨
I just started setting up smile and already have a few hesitations. The photos are required to be such a large size 1200 x 480 that they look very unprofessional in an email because the text in a 600 pixel frame. So you have to scroll in to get the full text cutting off the photo. The argument is they just changed it to the 1200 pixel size in order to give a better quality photo. You can get a great quality photo at 300 dpi. I won't be using the photo which is extremely disappointing!
Also, one of the reasons I choose to go with the Growth program was the ability to have control over the collections the customer can use the rewards on. But we have multiple collections. I want customers to be able to use their rewards on more than one collection, however, I can only choose one or all. I want to be able to restrict one. Why? This is not control, no one has just a couple of collections.
I'm going to try it out, but very skeptical at this point.
Thanks for reaching out! We're sending an email your way for further guidance. 🙂
Great App thanks
5fourteenhair.com
Love this app. Its a great way to give back to all loyal customers!!
Just started using it and we had a couple customers sign up. We plan on using this tool as a way to retain and build our customer base. It is fairly easy to use and set up.
Nice app. Easy to configure :) I'll start making my customers benefit of their points.
Easy setup and can't wait to use
We created our loyalty program with Smile. Our customers love it and the design is very easy for them to understand and navigate. I was experiencing trouble “spending” points through the POS but Maggie found the issue and fixed it for me within minutes! Very helpful customer service, definitely recommend. Thanks again, Maggie!
This app is perfect for the loyalty program and rewards system we were looking for! It's super simple to set up, easy to navigate, and it has a free version that works really well, which we LOVE!
Thank you for the kind words! We love to hear that we're able to help merchants of all sizes. We also really appreciate the 5-star rating! ⭐
Great app, I've used it for over a year and have had zero problems with it. Nearly all of my customers utilize it to some extend. You can customize it and anytime Ive needed help I've received a helpful quick response. Recommend.