Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,528)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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Very great customer service from Nicole M. when I needed help setting up my program! I am enjoying Smile very much!
KS - The Southern Decorista
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Nicole 🤩
Don't hesitate to reach out if you have any questions! We're always here when you need us 💖
- Smile Team ✨
I very much appreciate that it is free and that you get a lot in the free program. At first glance, it seems that you only pay for the logos if you want to add some.
Hey! Thanks so much for the positive review! We're so glad you're loving the app 💖
Seamless and easy. Very excited to see how my customers respond
Great Customer Service & Quick responses when troubleshooting issues. So far so good with Smile loyalty points.
Thanks for leaving us a review! You were a joy to chat with, I appreciate you! Best of luck with everything my friend! ☘️
Cheers,
Joshua - Smile Team 🧙♂️
So happy you all created this!
Very useful to attract customers
Well today was my first interaction with Sweet Tooth customer service and i must say it was 100% to my satisfaction. Abby was her name and she helped me out in every way possible. She had so much patience with me as im new to the program and was having a hard time uploading my files. She spent over an hour with my on chat and got what i needed done in the end. Abby went above and beyond to help me and i appreciate her and her efforts. I highly recommend their APP as well, works exceptionally great!! Thanks again Abby!
We couldn't ask for more from a Rewards Program, tbh. They've thought of everything: VIP plans, Referral rewards, Behavior rewards...not to mention all notifications and layouts are fully customizeable. They also have an incredible support team. We love the app, and our customers love the rewards--a win win! Also want to give a special shout out to Katrina, our rep, who is thorough, patient, and extremely knowledgeable!
I'm very happy with the way it performs for my customers and us.
The app itself is intuitive, user-friendly, and has played a pivotal role in enhancing our customer loyalty and engagement strategies.
A special mention to Mackenzie, our main point of contact. She has been instrumental in ensuring that our integration went smoothly and our experience has been top-notch. Her knowledge, patience, and dedication have made all the difference. It's evident that she genuinely cares about our success, and her insights have been invaluable to our team.
We appreciate your kind words! Thanks so much for leaving a review. :)