Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,543)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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The app is easy to use and does exactly what we need for our customers. Support is very helpful and friendly.
We are pleased to hear you find the app easy to use! We look forward to watching your program thrive, thanks for the lovely review :)
Needed some assistance enabling a smile feature and the chat support feature was great! Lisa quickly helped resolve the issue!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
I'm a new customer but so far, so good! Customer service is very responsive and helpful.
Thank you for your review! We appreciate you taking the time to leave it.
Very helpful support
Thank you for taking the time to rate us 5-stars! 🤩
Don't hesitate to reach out if you have any questions.
Shelby - Smile Team ✨
App does not support post-purchase upsell points, they do not count towards the total automatically and need to be added manually to every order, what a joke!!
Also, the app does not retroactively add points for previous orders a person made before you installed the app.
Thank you for taking the time to share with us your concerns. I have sent you a follow up email directly to understand exactly what you want to do and explore other possible solutions.
Amazing customer service.
Thanks so much for taking the time to leave a review! We really appreciate it 🙏
- Smile Team ✨
Good app with great functionalities and the team is very helpful. Great service, thank you Lynn.
Thank you for the 5 star review! 🙂
Smile Team ✨
Very attentive and fast to our request.
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏
Yours in Loyalty,
✨ The Smile Support team ✨
Great, customizable user experience and great customer support! And they take feature requests so I'm hoping they grow with me :)
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Helpful and quick customer service. I find the integration works well and provides good value overall.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨