Smile: Loyalty & Rewards , 5,993 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.
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Simple et facile d'utilisation, et le service à la clientèle est très réactif.
Merci beaucoup d'avoir pris le temps de laisser un avis ! Nous apprécions vraiment vos gentils mots 🙏
Votre fidélité,
✨L'équipe d'assistance Smile ✨
The Smile support team is excellent! Lynn was incredibly helpful and always responded promptly to my questions. Thank you!
Thanks so much for taking the time to leave us a review! We're so glad to hear that you found Lynn to be as incredible as we know her to be :)
Yours in Loyalty,
The Smile Support Team
Its amazing. It has great features. Most importantly it has wonderful UI. It works very well with our Shopify store, allowing us to provide great loyalty and rewards program to customers to enhance their experience and helps us retain the customers as well. Additionally I would like to thank Smile.io customer support team, specially Joanna, for their prompt response and resolving my issue instantly.
We really appreciate your review - thank you! So glad that you think the UI and Joanna are great, we do too!
Great platform with a super helpful team. Our customers seem to love it!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
I’m new to the app, and Jade has been fantastic in helping me navigate a customer question! Thank you so much!
Thank you so much for sharing, we are happy that we were able to help. We think Jade is super awesome too! 💖
If you need any help, please do not hesitate to reach out.
Done.
Great app and support from Brandon great.
Thanks for leaving us a review! Glad to hear that you found both Smile and Brandon's support to be great 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
Software works well but wasn't happy when they went from FREE to $200 a month. The team was avid about working with me to discount my particular account after having a free version for so long. I'm thankful for the dedicated customer service and adjustments. I'm looking forward to see how it functions with new features.
Thank you for your review! 🙏 We have reached out via email to see if there is anything we can improve on.
Cheers
Joana - The Smile Team
Very helpful staffs!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
Excellent company to work with.
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
✨ The Smile Support Team ✨
Great rewards program app. The customer service team is really friendly and helpful. Shoutout to Jade!
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!
Jade - Smile Team✨