Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,539)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

August 16, 2024

perfect support from Lynn, hope i can fully use the plan

Yan Collection
New Zealand
3 months using the app
Smile.io replied August 17, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

August 7, 2024

shout out to Andreandana, i have experienced errors and they have responded immediately to make sure the error is solved . Thank you!

Lumi Candles PH
Philippines
10 months using the app
Smile.io replied August 8, 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Andreandana - Smile Team✨

October 28, 2024

Great Customer Service!!

BrownButterBeauty
United States
Over 1 year using the app
Smile.io replied October 30, 2024

Thank you so much for 5 stars!

October 22, 2024

Excellent customer service

Look What KD Did!
United States
6 months using the app
Smile.io replied October 23, 2024

Thank you for your review! We are glad to hear you had some great support from us :)

August 21, 2024

Great app and excellent customer service!

Ingrid Press
United States
Almost 3 years using the app
Smile.io replied August 23, 2024

Thanks for taking the time to leave us a review! 💛

July 3, 2024

Its a Must Have app for our store. The best this is that it engages the customer to buy again from us and not hopping on other websites.
They get motivated for buying more by the rewards they are getting by this app. I truly recommend this app. it is a win win situation for both sides. It really puts a smile on both customers and sellers as well!

Wine Chateau
United States
Over 7 years using the app
Smile.io replied July 6, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

July 5, 2024

I love that the development team is always working on improving the app. And I just gotta say, the recent support I got from Lynn on an issue that was confusing me was ABSOLUTELY stellar. She went above and beyond, and helped me with a custom code that she didn't have to do.
Lynn is definitely the reason why I am now a Smile.io customer for life. (At least as long as they are smart enough to keep her around!)
Thanks Lynn, and the whole Smile team, for real, human service, and being a company that cares.

ChromaLabel
United States
Over 1 year using the app
Smile.io replied July 23, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

September 8, 2024

prompt response and exact info I was after

thank you

Poker Tragic
Australia
About 1 month using the app
Smile.io replied September 10, 2024

Thank you so much for taking the time to leave this review 💖
It was a pleasure assisting you!

Karen - Smile Team✨

August 15, 2024

Great customer service! Helpful as always. Thanks to Ezra for patiently answering all our questions.

Underwear for Humanity
Australia
5 months using the app
Smile.io replied August 17, 2024

Thanks so much for taking the time to leave a review!

- Smile Team ✨

September 4, 2024

Great App and great support, thank you

Tripod Coffee
Australia
Over 1 year using the app
Smile.io replied September 6, 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!