Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,540)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
Refine
-
By rating
I recently installed Smile: Loyalty & Rewards onto my shopify store. The entire process was simple and streamlined. Hannah followed up several times to ensure that my implementation went well. So far, excellent.
So glad to hear you're enjoying using Smile so far! We're excited to watch your loyalty program thrive :)
- Hannah
Still need some help on the customer side with enrollment / customer finding thier share link to share with other clients. This really needs to be more visible and promoted somehow..more bolder / bigger. I am sure in time this will work out better
Thank you for your review and feedback here. Someone will reach out to discuss this further with you :)
perfect support from Lynn, hope i can fully use the plan
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
The app is very easy to set up and great to use though I do think a couple items like VIP and expiry points should be offered in starter as well, overall it’s great.
The support staff - even better! Thanks Lynn
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩
Prompt customer service
Thank you for the 5 star review! 🙌
- Smile Team ✨
shout out to Andreandana, i have experienced errors and they have responded immediately to make sure the error is solved . Thank you!
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!
Andreandana - Smile Team✨
I love that the development team is always working on improving the app. And I just gotta say, the recent support I got from Lynn on an issue that was confusing me was ABSOLUTELY stellar. She went above and beyond, and helped me with a custom code that she didn't have to do.
Lynn is definitely the reason why I am now a Smile.io customer for life. (At least as long as they are smart enough to keep her around!)
Thanks Lynn, and the whole Smile team, for real, human service, and being a company that cares.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Great Customer Service!!
Thank you so much for 5 stars!
Excellent customer service
Thank you for your review! We are glad to hear you had some great support from us :)
Great app and excellent customer service!
Thanks for taking the time to leave us a review! 💛