Smile: Loyalty & Rewards , 5,963 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.
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Lisa was extremely helpful. She answered right away. She addressed my issue quickly and sent me directions to help our customers use smile rewards. Thank you!
Thanks for leaving a review! We agree that Lisa is indeed helpful 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Simple et facile d'utilisation, et le service à la clientèle est très réactif.
Merci beaucoup d'avoir pris le temps de laisser un avis ! Nous apprécions vraiment vos gentils mots 🙏
Votre fidélité,
✨L'équipe d'assistance Smile ✨
Smile has excellent customer support - the team there, especially Brandon and Hannah were instrumental in helping us make the switch from BigCommerce over to Shopify - they are super knowledgable and friendly - Highly Recommend
We're so glad to hear Hannah and Brandon were helpful when you contacted us for help! It's our pleasure to assist 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
Great App
Easy setup. Excellent customer service. Lynn has been most helpful!
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Lynn 🤩
Don't hesitate to reach out if you have any questions! 💖
- Smile Team ✨
Friendly, knowledgeable, and answered all my questions. Thank you!
Thank you for leaving a review for us 💖 Don't hesitate to reach out in the future — we're always here when you need us!
- Smile Team ✨
The app provides what you need for good loyalty program. I wish there would support for more languages (even to translate manually).
Thank you for your review and honesty here! It's something we'll keep in mind when releasing new features to our app. If we can help with anything else please let us know!
over and over again smile exceeds my expectations of their customer service! I've requested some truly ridiculous things and every time they come through and help me out big time!
really doing the loyalty thing right.
Thanks lisa!
Wow, thank you so much for these kind words! They really inspire us to keep pushing to provide an awesome product for you 💖
We are always delighted to help.
Thank you
Smile Team ✨
The Smile team.
We've been using smile for about 6 months and have recently decided to go for the growth plan. The team at smile have been really helpful and provided prompt assistance along the way.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Very easy to get set up and running, and start to see customers engage. The most important piece of any app is the support behind it, and the Smile team is super responsive, friendly and knowledgable about how to implement and apply best practices so it works from a technical perspective and performs for the business. It's been a pleasure working with the team!
We are so grateful 🙏 to have you as a merchant and really appreciate your kind review. 💛
Please reach out if we can help with anything else.
Cheers
The Smile Team 🤗
Excellent company to work with.
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
✨ The Smile Support Team ✨