Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,470)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

April 21, 2017

Fantastic app! I've had great feedback so far from my customers too. Definately recommend.

Featherstone And Bloom
United Kingdom
Over 1 year using the app
Edited June 21, 2017

Easy to set up, very flexible, even with the basic service.

Promoted it with one email blast, tweet, and facebook post and got 50+ people signed up the first day it launched!

Looking forward to building our audience with this tool.

6/21

So far so good, steady increase in participants.

Polara Golf
United States
Over 1 year using the app
January 1, 2017

This is a great app and one of the best options out there!

Goddess C
United States
Over 1 year using the app
March 5, 2023

great app great support by the team. I have been using it for the last 1 year and ive seen already results

Red Raven
Greece
Over 1 year using the app
Smile.io replied March 5, 2023

We are so glad that you are seeing results, and that our team was able to help you out :) Let us know if there is anything else we can help you with. And, thank you so much for leaving a review. We really appreciate it!

September 28, 2021

SO far I've had a great experience using the FREE plan before deciding to upgrade to one of their paid plans. They're customer service is super friendly and very helpful.

Hairstrong
Canada
Over 1 year using the app
Smile.io replied September 28, 2021

Thank you so much for this lovely review 💖 We really appreciate it!

December 28, 2020

I use this app to offer my customers points which they can did convert into rewards. It is really easy to use. I love it!

Healthy Kinks Botanicals
Barbados
Over 1 year using the app
Smile.io replied December 29, 2020

Thanks so much for your review ✨
We're so glad to hear that you're loving the app! Happy Holidays!

January 10, 2022

Starting with shopify free plan to shopify plus plan I use smile.io and I can only recommend it!
Super nice and helpful employees who immediately take care of you and even with extra wishes you will be helped immediately. About the platform itself: Of course there are cheaper alternatives, but the question is whether they are as reliable and thought out. Smile works flawlessly and you notice that this is a "quality product".

snuzone
Austria
Over 1 year using the app
Smile.io replied January 12, 2022

Thank you so much for this amazing review 🥺
We're so happy to hear that you're happy with the product and our team! 💖

April 20, 2018

Amazing, very simple to use and setup. I had an issue with setting up referrals and contacted support. They messaged me back right away and resolved the issue within an hour.

Nvyapparels
Canada
Over 1 year using the app
July 15, 2021

Excellent customer service. Andrijana from their team was extremely helpful. Great app and we look forward to using for long time to come.

TenTabs
India
Over 1 year using the app
Smile.io replied July 16, 2021

Thanks so much for the 5-star review 🌟So happy to hear you got the support you needed, and I'll be sure to give Andrijana a shout out!

Edited August 17, 2016

Sweet app really easy to use and great reward too..

Dbrbags
United Kingdom
Over 1 year using the app