Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,469)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
Refine
-
By rating
Absolutely amazed by the support team at Smile. Had an issue with one of my other apps that integrated with Smile and Smile dedicated resources within ~30 seconds to help diagnose the other app's issue and figured out a solution that they were able to implement. Well done and thank you, Tess + Jade.
We are so, so happy to hear you were able to get the resolution you needed from our amazing support team members, Tess and Jade! Equally as excited to have you as a Smile merchant and we can't wait to grow with you!
Love the app!! I will recommend to people really want to grow their business to next level.
My customers loveeee their rewards and loyalty points. It really has helped me grow my business. No issues with functionality and customer service is fantastic.
Thanks Orange Umbrella! 💛 We love rewards and loyalty points too :D
We passed your wonderful feedback over to the experience team :)
Lisa was fast and helpful! Even helped with simple math...can't stand math! It's difficult to find kind people to help with your online business, but Lisa was really great. Would love to defer to her for her excellent service from here on out, but I know that would be asking a lot.
Thank you so much for taking the time to leave this review & for all your kind words 🤩 It was a pleasure chatting with you and I'm so glad I was able to bust out my sweet math skills for you 😂
Please don't hesitate to reach out if we can help with anything else!
Lisa - Smile Team✨
Great customer service! Had an issue with the app and it was solved quickly in a few minutes :) Recommend!
Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❤️ - Jade & The Smile Team
Christian was super helpful explaining the referral side of the program. Very much appreciated his professionalism and help!
Thank you for the kind words about Christian! I know Christian takes great pride in his professionalism and ability to help merchants like yourself - we will make sure he sees this and gets a well-deserved 'pat on the back' 🤩
Until next time, take care!
Kind Regards,
Brandon - Merchant Experience Manager
This was the easiest loyalty app I've used so far. Awesome!
Superb, Wonderful Support from Lisa! This App is amazing. Thank you! ...............................................
Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊
Smile Team ✨
My customers love being rewarded for shopping
We are just really starting the push to use this app for all it offers! The customer support is amazing! So very friendly and helpful to everyone we have chatted with! Cannot say enough good things about them and Smile!
Thanks so much for leaving a review, it was a great pleasure chatting with you today :)