Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,608)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including points, referrals, and VIP tiers. They praise its user-friendly interface, seamless Shopify integration, and reliable performance. The support team is also commended for their quick and effective responses, making it a valuable tool for enhancing customer loyalty and streamlining business operations.

October 24, 2016

This will further legitimize my business among the others in my group.

Buckheel Emergency Equipment
United States
Over 1 year using the app
June 8, 2017

I can't tell much. I'm still testing.

Pro: Easy to use

Con: Free version should be able to customize the language.

Lrmsafety
Thailand
Over 1 year using the app
August 17, 2016

New to Sweet Tooth and I hope this app will help garner more sales for my new website! I love loyalty prorgams and this seems to be a good way to integrate it into my online business.

The Traveling Yarn Shop
United States
Over 1 year using the app
March 9, 2016

Everything we've been looking for rewards wise! Super easy to use, manage, and reward customers! The tutorials are super helpful to where we haven't needed to reach out for addition help! Highly reccomendation this app!

Sodamsel
United States
Over 1 year using the app
August 12, 2018

One of the best apps on Shopify. This is a must have for everyone running a store. Check it out on my site https://MyPleasureBox.com

Mypleasurebox
United States
Over 1 year using the app
January 7, 2020

I’ve used this app for 3 months on the 50$/month plan. It looked like a great concept at first, but for such a high price it lacks several important features (or only makes them available on a 200$/month plan) :

There is no analytics or any kind of way to view how customers spend their points (or if they even do) on the 50$ plan.

A major feature that’s also missing is the integration with emailing apps to allow customers to redeem points by subscribing to the newsletter. That should be a top feature for any kind of rewards system.

The interface is too limited, with very few customization possibilities. I understand it has to be user-friendly, but this is oversimplified. The intrusive popup widget gets old really fast. If it was a fairly new app I’d understand, but they’ve been around for years and should have had improved by now.

The support is alright which is why I’m still giving it 3 stars, but overall I don’t feel like this is worth the cost.

Kurafuchi
France
Over 1 year using the app
Smile.io replied January 8, 2020

Hi there! Thank you for your honest review :) We'll send you over an email to help out!

September 11, 2016

Great tool and easy integration..just a shame the more advanced packages are expensive

Box Of Trips
United Kingdom
Over 1 year using the app
Edited October 2, 2024

Great app and amazing support service.
We recommend Smile for an amazing Loyalty experience on Shopify and we'll continue to use it.

TENOHA & | SHOP
Italy
Over 1 year using the app
Smile.io replied February 22, 2024

So glad Lynn and Mackenzie were able to help you! We hope you continue to enjoy using our app as much as we enjoyed chatting with you :)

October 31, 2015

I love this App, it's so easy to use and works beautifully with Shopify. It's a great way of getting people to look around the website. I thoroughly recommend it.

Maisy Moon
Switzerland
Over 1 year using the app
July 14, 2016

So far so good! Does everything as promised and even a novice store owner like me can understand it's intuitive interface and helpful suggestions. I'm looking forward to developing my business and I think this is just the app to help me do that.

Hive Works
Australia
Over 1 year using the app