Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

March 27, 2017

Easy to use, got our rewards program up or at least a basic version in about 20 minutes. What I would like to see is each product page, next to the price of the product or below display how many points the consumer would earn from that purchase :)

Vapebreakfastclassics
United States
9 months using the app
July 12, 2019

Works great. However, customers are still asking what are these Rewards and how do I use them. The icon must be too small.

Combat Miniatures
United States
9 months using the app
Smile.io replied July 15, 2019

Thank you for the five-star review! 😄 We'll be in touch via email with some resources for you.

September 28, 2016

Awesome way to get started, just prepare to provide discounts and think of it as an investment

Osulimitless
United States
9 months using the app
July 10, 2017

Easy to use and great customer service.

Icandistore
United States
9 months using the app
Edited November 8, 2016

easy to set up and easy understand! plus it has 30 days free trail! What I want to highlight is these guys are really helpful, they try their best to make the app meet what my business need. In my case, I only need the basic plan at this stage, but i really need one of the features that only included in the small business plan. so I talked to them if they can help us out to add that feature into my basic plan.Suprislingly, they are happy to make that happen, which not only save us money, but more than that, say us time and efforts to try on other loyalty apps. Recommend these guys! Keep on the good work! www.hayabusa.com.au

Hayabusa Fightwear Australia
Australia
9 months using the app
August 23, 2016

I've been using this app for about 4 months and I'm very happy with it!

Highsocietycanine
United States
9 months using the app
Edited December 27, 2020

Very nice, easy to use. At startup free is good and upgrade is reasonable. I have to leave 100 characters, so I am typing. for ever and ever and ever and ever until I reach all the characters they want me to put and that is why I generally do not leave feedback because of the weird rules. Other than that, great app.

bodyandsouproducts
United States
9 months using the app
Smile.io replied December 29, 2020

Thank you so much for your review in-spite of the character requirement 😂 We're touched 💖 Please don't hesitate to reach out to support if we can help with anything at all. Have a happy new year!

August 13, 2017

JUST INSTALLED THIS AND IT ONLY TOOK ME 2 MINS. I LIKE THE LOOK ON THE SITE IM SUREMY CUSTOMERS WILL LIKE TO

Bonjourcase
United States
9 months using the app
Edited November 12, 2018

Customer service quick to assist and very personable, and the launcher has little affect to page loading speed. Need to set up properly and get the programme under way. Would be better if you could select 1 app to sync with on free programme to see the integration and build a level of trust before committing to the plan. Shall review this once it has been running a while.

Paws in Padstow
United Kingdom
9 months using the app
June 3, 2016

Very excited about this app! Just added it and love how you can reward your customers in different ways!

The Frilly Frog 2
United States
9 months using the app