Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

November 19, 2020

I had looked at a few loyalty programs before deciding on Smile. Very glad I did. Incredibly easy to set up and launch and if you ever do need help it's fairly quick.

The Face Locker
United Kingdom
10 months using the app
Smile.io replied November 20, 2020

Thank you so much for your review 💖
Glad to hear that your setup process was simple and quick!

April 30, 2017

Works great, I'll be updating the review if experience changes

Javazen
United States
10 months using the app
September 7, 2016

Excited to give our customers this sweet rewarding opportunity to earn points many different ways and use them towards future purchases at www.zanygear.com.

Zanygear
United States
10 months using the app
November 2, 2020

Hello, we love your app. However it would be amazing if you could choose different language or translate everything by yourself. Is that somehow possible! In our country people prefer the mother language. OR can you pay to have some of you guys to translate everything for us? We will provide the text of course.

Groomers
Denmark
10 months using the app
Smile.io replied November 2, 2020

Thank you so much for the 5-star rating! We really appreciate it. 😊 We will send a message your way regarding your questions!

May 13, 2017

Great app. Very easy to use. Even the free version provides a ton of value to help create loyal customers.

Vintage And Restore By K
United States
10 months using the app
August 19, 2021

A really insightful and easy to navigate app, when onboarding a reward strategy. The support team where exceptionally helpful and always happy to lend a hand. Super impressed.

The Indytute
United Kingdom
10 months using the app
Smile.io replied August 25, 2021

Thank you so much for this lovely review 💖

We're so glad to hear that you're loving our app!

May 28, 2020

Great app so far! I am using the free version, I would love the option of moving the widget to the left side.

23:59 Jewelry & Accessories, LLC
United States
10 months using the app
Smile.io replied June 2, 2020

Thank you for your review! We've switched the launcher to the left side for you! The setting is in Branding > Theme > Placement :)

April 30, 2018

Does just what we need, easy to use, and has good integrations. We have already seen an uptick in sales because of this, plus we have people tell us now that they would rather buy on our store than on Amazon because they get reward points.

Highly recommended.

Escapethematrix
United States
10 months using the app
May 2, 2016

So far so good! I love that I only have to pay after I see return!

Zeep Z Ayp
United States
10 months using the app
November 11, 2016

lovely! really easy and fast!!!

La Petite Paula Shop
United Kingdom
10 months using the app