Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

Edited March 8, 2016

Only just installed this App which was very easy, looking forward to seeing if we can improve our repeat business with the Sweet Tooth program.

Australian Gifts Online
Australia
About 1 year using the app
September 23, 2015

Love the sweet tooth reward points program! Completely easy to set up and does exactly what it says! I would like to know more about the information that is sent to existing customers if they are already have an account then when I signed up what does the email of information say to existing customers how would they know my business is now registered with the loyalty program!

Sarah Lee Cosmetics
United States
About 1 year using the app
Edited May 7, 2018

This is an edit of a previous review I left a few days back. I was unhappy about some aspects of the platform, and felt the lack of certain functionality was stopping me from gaining traction with my program. Instantly Smile's head of technical support contacted me to address these issues and present solutions to all the concerns. A few days later we've implemented a number of changes, and credit where it's due, Smile have been superb in their response. Thanks!

The Revive Club
Italy
About 1 year using the app
April 10, 2016

Just installed Sweet Tooth on http://TheZFO.com and hope it works as advertised!

Zen Factory Outlet
United States
About 1 year using the app
January 14, 2022

Great and timely customer service that gives you detailed help on what you are doing well and what can be improved.

The Bella Cottage Inc.
United States
About 1 year using the app
Smile.io replied January 15, 2022

The only thing we want is for your business to succeed! So we're glad to hear that you were able to receive the help you needed ✨

July 23, 2022

I love using the Smile.io app! It's such a great way to give back to loyal customers. With lots of advantages and a clear design, this is my favorite app to spoil my customers with awesome rewards.

Keelin Design
Belgium
About 1 year using the app
Smile.io replied July 23, 2022

Thanks so much for your lovely review! 🤩 We're so stoked to hear that you're loving Smile and that it's helping you build loyalty with your customers 💪✨

October 17, 2016

This app is so easy to set up and use, it is just what I have been looking for as a feature for my online boutique. Very thorough and easy to navigate instructions for every step of the set up process. I would highly recommend this to any business owner who is looking to add great customer incentive/rewards programs to their site!!

Topsy Turvy Boutique
United States
About 1 year using the app
August 21, 2021

I use Smile Rewards & Loyalty on my website and mobile app. Works great and the customer service is excellent.

Plaza Online
Maldives
About 1 year using the app
Smile.io replied August 25, 2021

Thank you so much for your 5-star review, and for sharing your feedback!
We're so happy to hear that we are able to provide guidance in helping you get the app working as expected!

May 16, 2016

Great idea, a must for all store owners!

Ukpearlshop
United Kingdom
About 1 year using the app
June 9, 2023

Its user friendly and our customers seem to love it. The support is also really great. Jade helped me today and it was a quick lesson for me, easy to do :)

eteeca
Canada
About 1 year using the app
Smile.io replied June 9, 2023

Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❤️ - Jade & The Smile Team