Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless Shopify integration, and effective loyalty features like point collection and redemption. Many have seen increased sales and are satisfied with its performance. The customer service is noted for its quick response and personalized approach. While the pricing is deemed fair, some merchants wish for more features at lower cost tiers.

April 25, 2022

Amazing APP! Very user friendly and has pretty much everything we want. It can be on the pricier side but it's worth it.

Petwiz.co
Canada
10 months using the app
Smile.io replied April 26, 2022

Hi!Thank you for your kind words about our "amazing APP" 🤩 We really appreciate both the kindness and the honesty 🙏💛🙏

February 10, 2022

Great app and customer service! We just started using them and had some issues but Joana helped me a lot

Fit Eat UK
United Kingdom
10 months using the app
Smile.io replied February 10, 2022

Thanks so much for taking the time to leave us this review ✨

September 13, 2017

So far so good just need to learn how to advertise it

Lidclub
United States
10 months using the app
April 10, 2015

Great app! Works perfectly, looks clean and easy for customers to use!

Highly recommend!

Giddet
United States
10 months using the app
April 4, 2022

Helpful support, keen on their users not only making revenue. Recommending them for starting a loyalty program easily.

SNOWHITE ARABIA
Saudi Arabia
10 months using the app
Smile.io replied April 5, 2022

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

November 11, 2014

Great apps and easy to use. Mike is friendly and response to help/queries promptly! Great work!

Men's Bazaar Singapore
Singapore
10 months using the app
September 14, 2022

The app is brilliant and becomes a whole new beast when added a plus store, the customer service provided is second to none, they answer in seconds and go the extra mile to provide support an help. A massive thanks to Joshua who really assisted us when we got stuck

Lola's Cupcakes
United Kingdom
10 months using the app
Smile.io replied September 14, 2022

Thanks so much for this amazing review! 😍 We really appreciate your feedback and I was glad to assist today, great chatting!

Cheers,
Joshua - Smile Team 🧙‍♂️

July 31, 2019

So far so good, app is customizable, easy to use, one click installation & you still get good features even with the free plan. I had to contact support for positioning of widget (which is also slightly customizable) & Maggie M told me the exact issue & offered a solution. Support was very responsive & easy to reach. Check-out some of the free features in action @ https://tieflyclothing.com. Tie - Fly Clothing appreciated & approved!!!

Tie-Fly
United States
10 months using the app
Smile.io replied August 1, 2019

Thanks for using our app! We really appreciate the fantastic review. 😄

May 11, 2022

Customers love this app. It creates loyalty and repeat customers. Customer service is friendly and helpful. It's a simple app to use. Recommend.

Goodie Vibes
Canada
10 months using the app
Smile.io replied May 11, 2022

Thank you so much for your Good vibes :) We appreciate you taking the time to leave a review. -Jade <3

October 7, 2016

Easy to install. Great to reward customers.

Amoragifts
Malaysia
10 months using the app