Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

Edited May 9, 2019

Awesome app, user friendly and it's so creative. I barely did any work to install it, they would create your reward program for you. I hope it increase my sales.

Sheratique
Saudi Arabia
7 months using the app
Smile.io replied May 9, 2019

Thank you for the five star review! We work hard to make our app easy to use for all merchants. :)

July 22, 2021

Amazing app and customer service, gives you everything that you need, a little expansive but worth it

Bokjeh
United States
7 months using the app
Smile.io replied July 22, 2021

Hello Ghadeer! 🙏 Thanks for your feedback! I'm glad Maria was able to offer all the help you needed! We really love your hand-drawn designs 🤩

Edited August 4, 2016

we love rewarding our customers.thank you Sweet Tooth!

Myyogalove
Türkiye
7 months using the app
October 1, 2020

Moved over from Loyalty Lion mainly for price, but have found better and easier functionality as well as great customer service. Maggie helped me with integrations and was fast and efficient. Thumbs up

SASKIA
United States
7 months using the app
Smile.io replied October 5, 2020

Thank you so much for this amazing review! We are so glad to hear that you're finding our app easier to use, and that our support team was able to help 💖

Edited August 24, 2016

I've been using this app for a few months now and it has really been a godsend! Sweet Tooth helped me streamline my rewards into one program. This automated system has saved me so much time and effort! Love it!

Love Kim
United States
7 months using the app
March 21, 2016

Only starting but seems user friendly. and easy to manage

Shop Allasta
United States
7 months using the app
May 9, 2016

Excited to try this! We have had a Loyalty Program for 10 years, but never a way to translate it with our online customers. This seems like the perfect solution, with a straight-forward setup!

Harmony Scott
United States
7 months using the app
February 8, 2021

excellent service! they answered to all of our inquiries and quite fast too. the app is easy to use!

Tozando International
Japan
6 months using the app
Smile.io replied February 8, 2021

Thanks for writing us this review 🌟 So happy to hear how easy to use Smile has been, and that you've received all the support you needed!

September 7, 2016

Very easy to use. We just started using. This is amazing!

Yokocos
South Korea
6 months using the app
March 25, 2016

5 Stars! I tried a couple rewards apps and this one is my favorite. Very easy to use.

Accessories By Amy Official Store
United States
6 months using the app