Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless Shopify integration, and effective loyalty features like point collection and redemption. Many have seen increased sales and are satisfied with its performance. The customer service is noted for its quick response and personalized approach. While the pricing is deemed fair, some merchants wish for more features at lower cost tiers.

March 31, 2020

Awesome app and support. It will increase the customer retention and repeat purchases. Thanks for this wonderful app.

SeeandWear
India
7 months using the app
Smile.io replied April 3, 2020

Thank you so much for your wonderful review ✨ So glad to hear!

October 7, 2017

Very easy to setup before initial store launch, we'll see how it operates in real time but so far it seems promising.

Cellutrex
United States
7 months using the app
April 14, 2023

Amazing app! Amazing help and support from Jade! Absolutely great. thank you. Cannot recommend these guys enough.

Sellier
United Kingdom
7 months using the app
Smile.io replied April 14, 2023

Thank you so much for your kind words , we are happy to hear that you are enjoying Smile❤️ - Jade & The Smile Team <3

March 10, 2017

Awesome App!! Beautiful, Professional, Crisp appearance and easy to use!

Belleza Obsession
United States
7 months using the app
October 11, 2016

Just started, but good so far. Seems like a simple way to gain loyal customers!

Nerdvillageonline
United States
7 months using the app
September 20, 2016

Hi! I love this. We're new to shopify, but i've been running Go Puppy for several years. Our store includes canine graphics and artwork, and we welcome all to come and play with us!

Thank you Sweet Tooth! This is going to be a great experience!

www.TheGoPuppyStore.com

Gopuppy
United States
7 months using the app
June 8, 2016

Great App
I had it before with another store and i got it immediately again.
Lady Adrienne, Chief Magickal Officer at Lady Adrienne's Cauldron

Ladyadriennescauldron
Canada
7 months using the app
October 10, 2016

Amazing rewards program, very easy to use. Great way to increase social shares for coupons!

www.bohotique.co

Bohotique Co
United States
7 months using the app
May 13, 2022

Great customer service so far. I just started using this app and I haven't made my rewards program available yet so I can't comment on how that will work but I contacted the customer service chat with some questions and they helped me very quickly and efficiently. Happy so far and looking forward to starting my rewards program for my shop with this app.

Vegana Marketplace
United Kingdom
7 months using the app
Smile.io replied May 13, 2022

It was a pleasure chatting with you today! I am glad we were able to help you out :) I hope you enjoy using Smile in your shop! Thank you so much for taking the time to leave a review. - Nicole

February 18, 2021

I used this app to install a reward system on my website. Instalation and set up was super easy and not difficult at all. I loved how I'm able to customize the rewards how I like them to be.

Wolf Pack Boutique
United States
7 months using the app
Smile.io replied February 18, 2021

Thanks so much for the 5-star review 🌟So glad to hear how simple and straightforward Smile has been for you!