Reviews (6,090)

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its variety of features like a Loyalty Landing Page and Points on Product Page. It's praised for its easy setup, seamless business integration, and low maintenance. The app's customer service is highly commended for its responsiveness and helpfulness. Merchants have seen a positive impact on sales and customer loyalty. Despite some concerns about pricing, the team is often willing to find suitable solutions. Its continuous innovation and user-friendly interface make it a top choice for managing loyalty programs.

May 14, 2020

Very good app! It does what it suppose to and works very well! Clean and easy to understand interface

Summonflyingtoenail
Thailand
8 months using the app
Smile.io replied May 19, 2020

That's amazing feedback! Thank you so much for your review! 🙌

May 1, 2017

This is a great app.
If you wonder how effective running membership program would be, you'd better try it and see how it works. It's only been 3 days for me but it works quite nice all around - increasing conversion, engagement in social media and average purchase value. Absolutely recommended !

Deal4u Ae
United Arab Emirates
8 months using the app
June 24, 2022

I used this app and it did help me to drive more loyal members and more importantly: more sales! The support team are very knowledgable and are always giving me the best advice. Love this product and the team definitely!

Afterwork Grocery
Hong Kong SAR
8 months using the app
Smile.io replied June 24, 2022

Thank you so much for your kind review. We are delighted that you are having a great experience and are seeing more sales and engagement. Please let us know if you need any help or advice. We are always happy to assist.

June 27, 2017

love it thank you so much for keeping this free to use

Vapempire
New Zealand
8 months using the app
January 30, 2023

This app works quite nice! We're happy to set up our loyalty program so easy. I would love to do more adjustments in the email notifications.

Direkt vom Feld
Germany
8 months using the app
Smile.io replied January 30, 2023

We're happy to hear that it was easy for you to set up. Thanks for the feedback! I'll pass it along to the team, as we are always looking to improve our product 🌟

July 11, 2016

Would like some other way to display it on store other than a tab. Like a page would be better instead.

Hello Universe Clothing
United States
8 months using the app
June 5, 2017

Love this! Everyone loves getting rewarded for doing simple things like sharing on social media.

Kinder Bilingue
United States
8 months using the app
May 2, 2017

Easy to use and looks great on my site.....Thanks

Adawnstyle
Australia
8 months using the app
June 15, 2023

Nice app, quick results, easy to navigate, works, helpful team!
Even the no-costs option is enough to start with.

RETREAT
Netherlands
8 months using the app
Smile.io replied June 15, 2023

We are super glad you've had such an all-round positive experience using Smile! Thank you for the kind words, we're here to support you achieve the best results 🙂

- Maria and the Smile Team 💛

Edited December 2, 2021

Extremely nice App, great UX and super fast support. App functions perfectly and can be integrated with our upcoming mobile app.

Superheldenburger
Germany
8 months using the app
Smile.io replied December 2, 2021

Thank you so much for the kind words about our application and the support you've received! We love hearing from merchants like yourself, and this sort of thing absolutely makes our day 🥰

Until next time, take care!

- Smile Support Team