Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,616)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.
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Easy to use and great customer service!
Great customer service. They're super responsive and helpful. It's easy to use and I love that the branding is customizable in the free version. Their free plan does a lot. You don't have to pay for a plan for it to be functional. The paid plans are priced too high for small businesses in my opinion but they are flexible to work with you to find a custom solution to your needs.
Thanks so much for sharing your feedback :) - I loved learning more about you & your store, and helping you get set up for success.
As discussed, there's always things we can do to support small business. Ping us a message any time so that we can discuss options :)
I've been using Smile for years across various shops I've worked on on Shopify and love them! Really easy to use from both an admin and customer standpoint and Customer Service is amazing if you ever have questions!
Thank you for this amazing review, and for using us for so long! 💖 You're the best 😄
The help chat is knowledgeable and helpful- awesome! The free plan is a great help for me to give back to my faithful in-store and online customers. Thanks.
Thank you so much for your lovely review 💖 This made us Smile :)
Maggie was super helpful! Smile.io has great customer service. Fast response time.
Jade was very very helpful and helped us resolve our problem quickly!!
Thanks for leaving a review! We agree that Jade is indeed helpful 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
This was very easy to set up and I don't get overwhelmed with communication.
I just installed the app! The display is very simple to use. I definitely would recommend this app to everyone!
It's the easiest way to add a fidelity program to your store and pretty user friendly when it comes to configuration and set up.
We appreciate you taking the time to leave a review. We are glad that you were able to easily set up and configure Smile. Thanks for sharing your feedback. Don't hesitate to reach out if there is anything we can do for you!
Although it does take a while for you to get a hold of someone to talk to, the agent i was scheduled with, Nicole, was great! I wanted to try out smile in our developer store before we commit and the process was super easy and quick. Nicole was responsive and got me all set up in 5 minutes. I do love that we can try out all the features of smile before committing, will definitely help deciding what plan we want to go with.
We think Nicole is pretty great, too 🤩 Thanks so much for taking the time to leave this review — we really appreciate it and look forward to seeing your program succeed ✨
— Smile Team 💛