Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

Edited January 3, 2021

Seems easy and very effective! I love loyalty and this app makes it easy to encourage loyalty from my clients. 5 STARS

Australian Racquet Sales
Australia
About 1 year using the app
Smile.io replied January 4, 2021

Thanks so much for the 5-star review 🌟So glad to hear you're finding Smile to be easy and effective!

March 3, 2023

Great program and service! Customers love using it too! If you are looking to add a rewards program to your site, this is a great one!

White Elm
United States
About 1 year using the app
Smile.io replied March 3, 2023

Thanks so much for taking the time to leave a review! It was lovely assisting you today <3 -Jade

October 14, 2016

Super easy to install. Can't wait to see it work!

Left Coast Threads
United States
About 1 year using the app
August 17, 2023

good support. still figuring things out. but good help. hopefully they expand to other more social media platforms like Tiktok etc. thanks

Labada Laundry
Canada
About 1 year using the app
Smile.io replied August 18, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

August 25, 2018

I enjoy the features of this app. As a family business, it is helpful to have a free option for a loyalty program as our business grows.

Nefertem Naturals
United States
About 1 year using the app
January 29, 2019

Great app and fantastic customer service. Would definitely recommend to anybody wanting to increase revenue.

ATTIC Teas
United Kingdom
About 1 year using the app
Smile.io replied March 27, 2019

Thanks for the kind words and the five-star review :)

September 28, 2021

Customer service was very quick to respond and resulted in customer having the issue figured out while still on the website. I dont usually have many questions, but what I like is a prompt response when I do.

The Pet Industry
Canada
About 1 year using the app
Smile.io replied September 28, 2021

Thank you so much for sharing your experience with our customer service team! We're so happy to hear that it was a quick/easy one 😍

April 20, 2017

I wish there were a little more functionality with free accounts or a mid range priced account. I am a small one person business that distributes for another company so the pricing jump is a little intense for me. It would cost more than my shopify account to upgrade monthly. At the end of the day, the service has been easy to use! I am a new user and am happy so far! I did notice that I got rewarded for points without clicking the "share" link and also I wish there were a few other custom point entries bu all in all its good!

Athenas By Talia
United States
About 1 year using the app
September 27, 2016

Great app that is easy to set up!

Coast And Country Store
United Kingdom
About 1 year using the app
August 18, 2022

The customer service is excellent! Very helpful and very understanding of my needs. Thank you so much Joshua and the team.

Personal Lee Yours
United States
12 months using the app
Smile.io replied August 18, 2022

Thank you very much for your kind words! 😍 It was a pleasure speaking with you today, I am rooting for your success! 💸

Cheers,
Joshua - Smile Team 🧙‍♂️