Reviews (6,109)

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its variety of features like a Loyalty Landing Page and Points on Product Page. It's praised for its easy setup, seamless business integration, and low maintenance. The app's customer service is highly commended for its responsiveness and helpfulness. Merchants have seen a positive impact on sales and customer loyalty. Despite some concerns about pricing, the team is often willing to find suitable solutions. Its continuous innovation and user-friendly interface make it a top choice for managing loyalty programs.

December 11, 2020

I used this app for loyalty and referral purposes. I am a small start-up, and I appreciate the free plan and awesome, attentive customer service, even with the free plan.

Wellness Surge
United States
7 months using the app
Smile.io replied December 12, 2020

Thank you so much for the review - we really appreciate you taking the time out to share your experience with us. We look forward to working with you!

March 16, 2017

Great for your Shopify store. Loving it

Mystic Minds Shop
Australia
7 months using the app
January 15, 2017

Awesome tool to have on my website

G Lax
United States
7 months using the app
September 19, 2016

Love how easy they are to set up and use.

Move Apparel
United States
7 months using the app
October 10, 2016

Easy to install. Looks very promising! Excited!

Iographer 3
United States
7 months using the app
September 8, 2016

Love it!!!! Great for small businesses!!!!

Bella Cherie Collection
United States
7 months using the app
Edited June 7, 2019

Definitely has boosted customer engagement and sales. Phenomenal customer service, kudos Maggie!!!!

Folklore Las Niñas
United States
7 months using the app
Smile.io replied June 7, 2019

We're so happy to hear Smile is helping boost sales and customer engagement at your store. :) Thank you for the feedback and five-star review!

September 17, 2022

Andrea from the Implementation team gave us a fast reply and detailed step-by-step instructions. Thanks

Resin Art NZ
New Zealand
7 months using the app
Smile.io replied September 17, 2022

Thank you so much for your kind review. We really appreciate it! 💖

February 10, 2021

I love that I can offer a rewards program for my customers. It makes customers feel appreciated and want to come back.

BUNNY AND MOON BOUTIQUE
United States
7 months using the app
Smile.io replied February 10, 2021

Thanks so much for the review ✨ We love hearing this as we're always looking to make your customers feel appreciated and eager to come back!

October 17, 2016

Easy to set up, easy to use, can't wait to see the results! My customers seem happy so far. :)

Hello Addie
United States
7 months using the app