Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

October 4, 2017

The app is easy to use & works as described. Highly Recommended.

Ourpetworld
Singapore
11 months using the app
April 1, 2022

I have recently added smile to my store but needed some help. It was great to know that I could get on a chat and speak to a real person at 8.30pm to help with a problem. It was sorted in 5 mins, amazing.

The Little House Shop
United Kingdom
11 months using the app
Smile.io replied April 2, 2022

Thanks for letting us know! We know business happens at all hours and we want to make sure you'll feel supported whenever you reach out 💯

Edited April 27, 2022

Excellent customer service. Nicole researched my issue and solved my problem! She even sent me a copy of our chat transcript via email so I could refer to it in the future. Thank you!

MotoArt PlaneTags
United States
11 months using the app
Smile.io replied March 22, 2022

That's so great to hear! Thank you so much for taking the time to leave us your thoughts. We agree - Jade is amazing! ✨

February 22, 2023

Amazing customer service! They responded veery quickly and were extremely helpful answering all of my questions!

TBJ
United States
11 months using the app
Smile.io replied February 22, 2023

Thanks so much for taking the time to leave a review! We really appreciate it. It was great chatting with you today & don't hesitate to reach out if there is anything else we can help you with in the future💪✨

- Lisa & the Smile Team💛

March 26, 2016

Smoke, easy to use, friendly staff! Plugged into my site wonderfully.

Imaginalwear
United States
10 months using the app
January 17, 2021

This app is perfect and just what I needed. It allows you to step up your shop while offering great benefits to your customers for making purchases. So happy to have installed this app.

AmaiaAnthony Apparel
United States
10 months using the app
Smile.io replied January 17, 2021

Thank you so much for the 5-star review 🌟 Best of luck in launching your rewards program!

September 24, 2016

I am currently using the free version and I think its great! Very simple and easy to use reward system.

Thatso Us
United States
10 months using the app
July 27, 2016

I cant believe how easy this was!! Amazing...

Luxbeautyclub
United States
10 months using the app
July 7, 2016

Easy set-up. It's the program I've been looking for.

Comfortable Club
United States
10 months using the app
September 6, 2016

Great app to reward customers

Fusion Vape
United Kingdom
10 months using the app