Reviews (6,109)

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its variety of features like a Loyalty Landing Page and Points on Product Page. It's praised for its easy setup, seamless business integration, and low maintenance. The app's customer service is highly commended for its responsiveness and helpfulness. Merchants have seen a positive impact on sales and customer loyalty. Despite some concerns about pricing, the team is often willing to find suitable solutions. Its continuous innovation and user-friendly interface make it a top choice for managing loyalty programs.

December 26, 2019

Strictly from the installation and integration of the program with my shopify store, it is wonderful. I have yet to see what it will yield.

Exclusive Hijabs
United States
7 months using the app
Smile.io replied December 26, 2019

Thanks so much for taking the time to write a review and leave us a five-star rating! We really appreciate it! 🙂

November 20, 2017

Thank you Maggie for your support with our questions! Truly appreciate your help.

Froghollow
United States
7 months using the app
February 28, 2022

Amazing app, easy to set up, easy to navigate with a good user interface. Hopefully this will be useful longterm.

The Art of Cross Stitch
Singapore
7 months using the app
Smile.io replied March 1, 2022

Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯

Edited September 23, 2021

It would be nice if the app would collect the customers birthday including birthyear, so shop owners know how old their customers are. It makes sense to collect this data within the loyalty program as people will only give this information for incentives like points or gifts. So please add this feature soon! It could be up the shop owner to set this as optional or mandatory field. Other than this the app is really good and working very well. Would definitely recommend!

LEINEREI
Germany
7 months using the app
Smile.io replied September 24, 2021

Thank you so much for taking the time to leave us this review 🙏Sandra! We removed the birth year since that's not a requirement to reward customers on their special day 🤗 and fundamentally that decision was based on the premise that capturing a customer's age through the year is considered to be personally identifiable information.

May 27, 2017

This is an amazing app. Very helpful!! our website www.bluejadeservices.com sales transformed just after we started using this service!

Bluejadeservices
United States
7 months using the app
Edited November 15, 2018

Just installed it at my store today casenmore.com. Looks and feels amazing. Hope to get most out of it. Thanks.

case.n.more
United States
7 months using the app
Edited May 16, 2017

so far so good, simple but could be more simple. The brand immediately called to make sure i understood and got everything installed .. Though i did not answer they're a perfect example of great customer service.

Luna Amora
United States
7 months using the app
Edited October 15, 2016

Looking forward to increasing my business, easy setup! www.funkpop.store

Funkpop
United Kingdom
7 months using the app
June 25, 2016

You've no idea how easy setting up a loyalty program on Shopify is until you've tried this app. Up to 500 loyal fans for FREE? What?? Yes, you got that right. It's that awesome! So what're you waiting for? Try this today!

Bro Joe
Malaysia
7 months using the app
May 17, 2016

Super easy to set up, good interface!

Kitschy Coo
United Kingdom
7 months using the app