Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

July 17, 2016

This is going to help my store so much. I'm so happy I found this app.

Gallaportinc
United States
5 months using the app
Edited February 5, 2017

We are in love with this app, it's exactly what we needed!!

Homebuyerjournals
United States
5 months using the app
September 27, 2016

Great product and easy to use and install, will be a great addition to blackcirclecoffee.com

Blackcirclecoffee
United Kingdom
5 months using the app
July 27, 2022

Very simple to use the app and with great support to get us off the ground when we had some unexpected issues.

Golf Training Aids
United States
5 months using the app
Smile.io replied July 28, 2022

Thanks so much for taking the time to leave us a review! Glad to hear you are enjoying the app! Just let us know if you need anything at all, always glad to help! 💪

Cheers,
Joshua - Smile Team 🧙‍♂️

July 4, 2016

Great app that's very easy to use. Excited to see a jump in sales!

Travelers Lounge
United States
5 months using the app
April 7, 2021

Absolutely love the Smile.io Loyalty and Rewards app. It really incorporates everything we need to build our engagement and customer retention. Smile's support throughout our onboarding has been exceptional. Christian, in particular, really went above and beyond to ensure no stone was left unturned when it comes to ensuring our Loyalty Program has been set up for success and provided so many recommendations and tips and a great follow up email so we get the most from the Smile.io App. Amazing suggestions and really excellent support for our program. Thanks again, Christian!

Sculpted By Aimee
Ireland
5 months using the app
Smile.io replied April 7, 2021

Thanks so much for the 5-star review 🌟We'll give Christian some kudos for his excellent support!

March 15, 2023

great app so far! customer service is always on point. alternative if you dont want to spend so much on loyalty lion.

LaBellePerfumes
United States
5 months using the app
Smile.io replied March 16, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

May 18, 2016

Great app for growing our business. We've seen increased customer engagement on our site, social media, and directly with us. Thanks Sweet Tooth!

Buff House
United States
5 months using the app
July 3, 2016

Seems great so far, I hope it is as good as it looks.

Cherri Lane
Australia
5 months using the app
December 16, 2019

Maggie and Tess really helped me fix an issue i was having getting started. i'm extremely thankful for their support !

Roc Body
United States
5 months using the app
Smile.io replied December 16, 2019

Thank you so much for your review! We're so glad that the support team was able to help! 💖