Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

October 6, 2016

Great app for great businesses

Techsale57
Australia
5 months using the app
May 30, 2021

It's really great app! I am looking forward to growing my customer base. I can't wait to see the results!

plantlet
Philippines
5 months using the app
Smile.io replied May 30, 2021

Thanks so much for the stellar review 🌟 We're looking forward to helping your business grow with Smile as well!

December 16, 2018

I really like how this functions. I will purchase full access soon, but for now the free version is perfect! thank you!

Happy Paws, LLC.
United States
5 months using the app
August 26, 2019

My customers have really enjoyed earning rewards. I only recommend having a more visible advertisement on my website so people will know it's available.

Renee's Boutique LLC
United States
5 months using the app
Smile.io replied August 29, 2019

Thank you so much for the 5-star review, and for your feedback! We love hearing suggestions like this! :)

November 17, 2020

Best app for a VIP program on the market. Wonderful features. Clean design. Can't beat it. Would definitely recommend.

Zorali
Australia
5 months using the app
Smile.io replied November 20, 2020

Thanks so much for this wonderful review!
We're so happy that you appreciate our features and design 💖

September 13, 2017

Great app that does exactly what it says it will do. They have a free plan so you might as well give it a try!

Ashleykaric
United States
5 months using the app
October 12, 2016

Highly Recommend Awesome App Worth It, Don't believe give it a try!.

Got Ejuice?
Thirstycoils.com

Thirstycoils
United States
5 months using the app
May 5, 2022

Jeremy helped me with a customer question about their points. He created a video that clearly showed and explained the answer. Very professional and I will be able to do it myself next time! Great job!

Smeye World
United States
5 months using the app
Smile.io replied May 5, 2022

Thank you so much for this wonderful feedback! We pride ourselves on helping merchants master their rewards programs, so glad I was able to help! -Joshua 🧙‍♂️ ✨

May 29, 2017

Love the ease of exporting coupon codes. The rewards program has attracted more customers and activity.

Beecosmetics
United States
5 months using the app
July 5, 2023

love this app! Great experience and integration. Please with the customers service! Enjoying it so far

Calita Intimates
Canada
Smile.io replied July 5, 2023

Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❤️ - Jade & The Smile Team