Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

May 16, 2016

Great app that seems to do what it says and has a great free option to get you started.

1836
United States
9 months using the app
March 31, 2017

Its a great app, love it!

I really love this app because not only can my customer get rewards but I can grow my social media at the same time, Im greatfl this app is free thankyou guys!

I Love My Cats
United States
9 months using the app
January 15, 2024

Smile is easy to install and easy to use. Their customer support is fast and very eager to help. We've had great results so far.

La Purita
Peru
9 months using the app
Smile.io replied January 16, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

August 19, 2016

I love this app!
Creates a fun way to shop for our customers. Everyone loves discounts and feeling like they are earning something for shopping. :)

Thank you!

Passion Moon Potions
United States
9 months using the app
January 31, 2021

Love Smile App, the best for giving your customers rewards and getting them to come back and keep spending with you. Very well working app, with so many options to make it personal to your store :) 5 stars!

NSI Australia
Australia
9 months using the app
Smile.io replied January 31, 2021

Thank you so much for the 5-star review 🌟 Super happy to hear you're loving Smile and able to make your rewards program so personal to your store!

Edited November 27, 2016

I cannot seem to figure out how to import my mailchimp list and actual customer lists. It only seems to want to do some POS customers but not all. I have customers from pinterest as well but cannot add their email or give them points and they have accepted marketing. I am sure I am probably doing something wrong :/
It's very beautiful and looks great, don't get me wrong. I think that I will have to look elsewhere for more easier integration.

Glam Geek
United States
9 months using the app
August 23, 2017

Easy to use and the support is very responsive an helpful. Thanks Daisy for your quick response and help!

Books For Christ
Canada
9 months using the app
January 30, 2024

Professional team stands behind the great app... highly recommended

Belingos
Israel
8 months using the app
Smile.io replied January 31, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

May 7, 2020

This app is helpful with engaging current customers, and gaining new ones. Customer service is great. I'm usually against chats. I prefer the old fashion phone, but Tess was exceptionally helpful, very much appreciated on this end.

KeepCalmAromatherapy
United States
9 months using the app
Smile.io replied May 11, 2020

Thank you so much for your feedback and review! We're so glad to hear that our support team was able to help out 🙌

July 11, 2024

Customer service is so speedy and helpful

Telluride Pet Co.
United States
About 2 hours using the app
Smile.io replied July 15, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨