Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

October 26, 2019

Really love this app! It encourages customers to make purchases they were hesitate to make. I highly recommend.

Shop J.A.C.K.I.E M
United States
8 months using the app
Smile.io replied October 28, 2019

Thanks for your 5-Star review and recommendation, we really appreciate it! 💖

May 11, 2016

Was super easy to install and use! Thank you so much!

Thebabygeneralstore
Switzerland
8 months using the app
September 9, 2016

Great interface, and extremely easy to use.

Coffin Nail Co
United States
8 months using the app
March 10, 2021

Had an absolutely amazing onboarding experience with Christian Bullock. If you are wondering whether Smile is the right program for you, their team will guide you with any questions you may have and go beyond to have you settled with the best option for you. So far 5 out of 5 experience.

LenoFX
Brazil
8 months using the app
January 30, 2024

Starting out with Smile, everything has been smooth sailing so far. Support responds quickly and is skilled and polite in their messaging.

Apteekki 360
Finland
7 months using the app
Smile.io replied January 31, 2024

Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶

Yours in Loyalty,

✨ Smile Team ✨

April 1, 2016

Easy to use and awesome customer service

Otus Wise
United States
8 months using the app
November 18, 2015

Yes, finally I found this great tool. Good customer service too!

Ohnoooooo
Germany
8 months using the app
January 11, 2023

Very goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood!!!:)

SUHA BOSS
Hungary
8 months using the app
Smile.io replied January 11, 2023

Thank you so much for taking the time to leave a kind review!
- the Smile Team :)

October 6, 2023

We researched several Apps to add a Loyalty program for our retail and eCommerce customers a few months ago. It was easy to integrate with Shopify.
We did run into a few issues with customers using points to pay, and although SMILE & Shopify will need to resolve the conflict, David offered us a manual work-around as a possible temporary solution. Although we decided this wasn't for us, his extra work was very much appreciated. And recently we had an issue with upgrading, and David once again offered us a solution that was helpful and demonstrated SMILE's desire to work with all types of vendors, small & big. I would highly recommend this App to anyone...............Lydia

My Own Design
Canada
8 months using the app
Smile.io replied October 9, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

Edited May 8, 2020

This app is extremely easy to set up and maintain on an ongoing basis. Currently running their points and referrals programs which work really well together. The support team has been super helpful! I really like the way that it integrates with Klaviyo. I'm able to trigger several automated flows to customers based off of rewards information and send very personalized campaigns. I highly recommend Smile to anyone looking to better their customer lifetime value!

Origins Apparel
Canada
8 months using the app
Smile.io replied May 11, 2020

Thank you so much for your review! We work hard to create meaningful integrations - glad you're loving it! 🐼