Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

October 17, 2017

The Smile.io team is awesome. Very kind, informative and patient. In less than a week we went from our first phone call to a tutorial and live action on our website. To us it was a true testament to how organized and professional they are. We have thoroughly enjoyed the service and will definitely use their other offerings in the future. Strong company with strong products!

Lingo Luxe Bespoke
Canada
4 months using the app
February 8, 2017

Wowed by this. Very organized app and easy to use and understand. Lovin it! Thanks for making such a great program.

Dogs And Cats Singapore
Singapore
4 months using the app
October 14, 2016

So far so good! Great app!
www.iammyownbestfriend.co

I Am My Own Best Friend
United States
4 months using the app
July 27, 2021

Excellent app. You can use redeemable coupons to reward your most loyal customers and your most engaged advocates, you have a point balance system, whose exchange rate with actual currency could be modified at your will. It has been a good way to be close to our customers and to improve our proportional conversion rate.

Canvas Lab
Mexico
4 months using the app
Smile.io replied July 28, 2021

Thank you for the lovely review! 💖 Feedback like this truly inspires us to provide more value with the app and quality services to our merchants.

March 5, 2016

App is very easy to setup and straight-forward. I'm excited to start seeing my customers use their points.

Office Ink
Canada
4 months using the app
June 17, 2021

very good i like this, simple, clever, nothing to complain about.
It would be nice to add affliliate to it

abcore
Czechia
4 months using the app
Smile.io replied June 18, 2021

Thank you so much for taking the time to leave us this review, and for your feedback! We'll pass this along to our product team for sure :)

January 14, 2021

so far, seems like a great app! I literally just downloaded it so I hope that it works for my business.

mrsbyrdboutique
United States
4 months using the app
Smile.io replied January 14, 2021

Thank you so much for the review - we look forward to working with you!

September 2, 2017

So far, So good
Will put it to work on Launch day

Nastybrandapparel
United States
4 months using the app
April 14, 2022

Super simple, extremely powerful. And the team are responsive and eager to help. Love Smile.io - recommend to anyone.

The MAGFAST® Store
United States
4 months using the app
Smile.io replied April 14, 2022

Thank you so much for the kind words about Smile and the team! We really appreciate the recommendation. 😄

Edited May 10, 2023

I've used the customer support team a few times and they have been so helpful at answering my questions. They are quick to respond and very pleasant. I love this rewards system. It's easy to understand and set up. It's also easy to have customers redeem the points within the Shopify POS. I definitely recommend this rewards system.

The Sweet Pea Shop
Canada
4 months using the app
Smile.io replied January 17, 2023

Thank you so much for leaving a review! It was wonderful assisting you today. Super glad I was able to help! :)- Jade <3